I think you need to reinstall the Help and Support Center, so follow the steps below:
- First it is needed to stop all the process related to this.
- So, just open the task manager and then stop the process of the following files:
- helpsvc.exe
- helphost.exe
- helpctr.exe
Now for reinstalling the Help and Support function use the steps below:
- Open command prompt and type the command below without any mistake as it is :
Code:
net stop helpsvc
cd /d %windir%\pchealth\helpctr
rd packagestore /s /q
rd installedskus /s /q
cd binaries
start /w helpsvc /svchost netsvcs /regserver /install
start /w helpsvc /register
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