Appcrash maya.exe

[ABILASH D NAIR]

Dear Sir,

pls help,, while i am trying to run the Maya2009 the following error occurred

Problem signature:
Problem Event Name: APPCRASH
Application Name: maya.exe
Application Version: 2008.9.11.30
Application Timestamp: 48c8d38f
Fault Module Name: ig4dev32.dll
Fault Module Version: 7.15.10.1670
Fault Module Timestamp: 49ad797a
Exception Code: c0000005
Exception Offset: 00009b63
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 16393
Additional Information 1: 91e4
Additional Information 2: 32ee02a445293dab0ff41414919f5353
Additional Information 3: 2d8a
Additional Information 4: ff65d1a49782814a41887e21faefd0c5

pls reply

[Rajesh4mLA]

Go to Start, Run and type: eventvwr and press Enter. Event Viewer windows opens up. In the Event Viewer, expand Windows Logs and then click Applications. On the right side, look for any Error messages with a Red Icon. Double click on the error message and check to see that it is from the same source (i.e.: maya.exe). At the bottom of that dialog box, click the Copy Button and paste the results in a reply to this post.

[Ayush]

AppCrash can occur due to virus resulting from regular installation and un-installations of many programs. The problem come from kernel32.dll, seem to be a serious problem. This creates many unwanted, invalid, or hateful entries resulting to appcrash. Did you try to update the firmware of that drive? Registry slows down, machines perform at a slower rate, and applications don’t work as required.

[hcc24901]

why this problem occuring in the visitia either in windows xp it is running smoothly and problem ouucted when time slide comes in the starting when i start maya2009 and after few seconds its runs like open and when time slide comes its stop ??

[EINSTEIN_007]

You can try to take a look at these tutorial from autodesk - http://area.autodesk.com/tutorials/m...howcase_part_2. You can also try to right clicking on the launch icon and choose run as administrator. You can also try to update the video driver on your computer that could resolve this issue.

[arihantjain26662]

Originally Posted by Rajesh4mLA

Go to Start, Run and type: eventvwr and press Enter. Event Viewer windows opens up. In the Event Viewer, expand Windows Logs and then click Applications. On the right side, look for any Error messages with a Red Icon. Double click on the error message and check to see that it is from the same source (i.e.: maya.exe). At the bottom of that dialog box, click the Copy Button and paste the results in a reply to this post.

Log Name: Application
Source: Application Error
Date: 24-03-2014 17:54:42
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Arihant-PC
Description:
Faulting application name: maya.exe, version: 14.0.275.0, time stamp: 0x5130618f
Faulting module name: ntdll.dll, version: 6.1.7600.16915, time stamp: 0x4ec4b137
Exception code: 0xc0000005
Fault offset: 0x00000000000560d0
Faulting process id: 0xc44
Faulting application start time: 0x01cf475bf5108ef2
Faulting application path: C:\Program Files\Autodesk\Maya2014\bin\maya.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 46889644-b34f-11e3-852f-d43d7e2a32a7
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-24T12:24:42.000000000Z" />
<EventRecordID>14211</EventRecordID>
<Channel>Application</Channel>
<Computer>Arihant-PC</Computer>
<Security />
</System>
<EventData>
<Data>maya.exe</Data>
<Data>14.0.275.0</Data>
<Data>5130618f</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16915</Data>
<Data>4ec4b137</Data>
<Data>c0000005</Data>
<Data>00000000000560d0</Data>
<Data>c44</Data>
<Data>01cf475bf5108ef2</Data>
<Data>C:\Program Files\Autodesk\Maya2014\bin\maya.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>46889644-b34f-11e3-852f-d43d7e2a32a7</Data>
</EventData>
</Event>

[newtech]

Hi arihantjain26662,

The error that you are getting might be related to the graphics card that you have installed in your maching. The same video card is not supported for Maya application and hence you are getting those errors. Can you please let us know what is your whole computer specifications? Thanks