Windows crashes when opening any video file

[Manthan]

Hi,

I am facing weird issue in playing video files on my pc, When i open any video file on windows media player., Windows crashes and then i have to restart the pc. I try to perform a system restore to a point in time prior to having this problem. but this doesnt solve the issue, the video cant play in any other video player also. I have proper codec installed in my pc.

Please help me!!!!!

[SalVatore]

To perform System Restore, you must be logged on to Windows as an administrator. If this is your personal computer, you are likely already logged on with an administrator account. If this is a computer that is part of a network at work, you might have to ask the system administrator for help. To verify that you are logged on to Windows with a user account that is a computer administrator, visit the following Microsoft Web site:
http://support.microsoft.com/gp/admin

[Solomon]

You can try this to solve the issue.

• Start> run > regsvr32 /u shmedia.dll
• Then restart explorer.exe
• Simplest way: Log out/log in or reboot computer.
• More complicated way: Press ctrl+alt+delete or ctrl+shift+escape to bring up the task manager. Kill the explorer.exe process. Click File > New Process (Run) and enter explorer