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Thread: Re-loaded Dell XPS 400 can't connect to Internet

  1. #1
    Join Date
    Aug 2009
    Posts
    3

    Re-loaded Dell XPS 400 can't connect to Internet

    I recently re-installed my Window XP OS on my Dell XPS 400 (re-formatted it) and everything worked fine until I tried to connect to the internet.
    When I went to Device Manager it showed a question mark next to:
    Other Devices
    with a question mark next to all the contents:
    Audio Device on High Defintion Audio Bus
    Ethernet Controller
    PCI Simple Communications Controller
    SM Bus Controller
    Unknown Decvice
    Video Controller
    Video Controller (VGA Compatible)

    Can anyone out there help a very novice computer guy get this thing working again????

    Thanks
    Rob

  2. #2
    Join Date
    May 2008
    Posts
    308

    Re: Re-loaded Dell XPS 400 can't connect to Internet

    You need to install drivers for your Dell XPS 400. You can Install drivers from the CD which you must have got at the time of purchase or you can download it from here : http://support.dell.com/support/down...=us&l=en&s=gen

  3. #3
    Join Date
    Aug 2009
    Posts
    3

    Re: Re-loaded Dell XPS 400 can't connect to Internet

    Thank you! I think maybe I'm getting closer to solving this BUT, what am I looking for?? (I told you I'm very new at this) BTW, they DID NOT include a CD, they started charging for a CD at that time and I didn't buy it; something about it being on a hidden drive too.

    I saw under results for all XPS 400 Drivers and Downloads, 59 files
    Of them:
    Applications (3)
    Audio (3)
    Bios (1)
    CD/DVD (16)
    Chipset (1)
    Communications (6)
    Diagnostics (2)
    Input Device Drivers (3)
    Network (2)
    SATA Drives (3)
    System Utilities (1)
    Video (18)

    and I searched around but not sure what the heck is what and which one I need?

    HELP

    Thx,
    Rob

  4. #4
    Join Date
    Aug 2009
    Posts
    3

    Re: Re-loaded Dell XPS 400 can't connect to Internet

    also, I was given a CD for Drivers and Utilities for my older computer, a Dell Dimension 4400, but I don't know if it's advisable to use on my new Dell XPS 400......

    It's a Dell Dimension "ResourceCD for Reinstalling Device Drivers and Using Diagnostics, Utilities and Online Documentation"....

    Thx

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