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Thread: HP Photosmart C6380, Install of drivers fail due to Firewall issue

  1. #1
    Join Date
    Jan 2009
    Posts
    69

    HP Photosmart C6380, Install of drivers fail due to Firewall issue

    Hello friends,


    I have a HP Photosmart C6380 on my Windows Vista Service Pack 1 computer.But Installation of drivers went fatal due to Firewall issue the Error Code: 01558361.I have tried enabling my windows firewall manually but all it does is it gives an error code: 6801 in the eventlog.
    I have tried to get the firewall up and running.Have n't been fiddling in the registry yet, since im not entirely certain how to go about it.The error description is following
    Now launching=X:\hpzfwx01.exe -m installfirewallexceptionlist
    -showui -I XXX -f "X:\hpoins31.dat" -Validate No dat" -Validate No Windows Firewall-initialization failed

    unable to initialize firewall, aborting plug in

    Exit Code=1603

    thanks for any brilliant help..!!

  2. #2
    Join Date
    Nov 2005
    Posts
    3,026

    Re: HP Photosmart C6380, Install of drivers fail due to Firewall issue

    Can you try to download installer.Does that a software to handle your download,if so i suggest you to don't use them.Do a manual download and place in the hard drive where you can find them and go from there and i install from the folder that have made or go to the printer or control panel.Look for compatibility before downloading, about what type of window you have.when you right click on your computer from the start menu to the computer and you will system properties it will tell you about you computer and it service pack and version and also the type of processor and specifications

  3. #3
    Join Date
    Apr 2008
    Posts
    3,267

    Re: HP Photosmart C6380, Install of drivers fail due to Firewall issue

    I guess may be your anti virus program is the troublemaker . Simply shutting down the firewall was not enough in this scenario.You need to completely remove the anti virus program,to get the windows firewall to function again.Now you try to install it will work out.am sure

  4. #4
    Join Date
    Jan 2009
    Posts
    1,738

    Re: HP Photosmart C6380, Install of drivers fail due to Firewall issue

    Check this out.visit the Settings tab,Click on the Printers icon Select add printer. In the box that pops up, select Network printer and click next.In the set printer attributes, select other and type in a name. Connection AppSocket/HP JetDirect (socket) Click Find unless you know the IP. My printer is attached to my router so I uses lpd://192.168.1.x where x changes depending on the IP the router hands out.

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