Windows installer internal error 2762

[NSA_CIA]

When running an installation, i have occur following error message : Error 2762: Cannot write script record. Transaction not started. i have tried several times but this Windows installer error repeating. how to solve this ?please help
thank you

[timon]

The 2762 error can be occur due to Custom Action which is get as running and that Action does not initialize and complete in the InstallExecute sequence.There can be a problem with scheduling a custom action during Script processing.

[Sam.D]

Usually that your InstallExecuteSequence table isn't authored correctly. Actions that generate script opcodes have to be sequenced between InstallInitialize & InstallFinalize. Validation will catch this quite often (Orca's Tools menu has this option & cmd line version is msival2)

CustomAction table:

CA_CommitHelpTransactionNoRB.3643236F_FC70_11D3_A536_0090278A1BB8 3137 BIN_File_46001 CommitTransaction

InstallExecuteTable:

InstallInitialize 3000
InstallFinalize 8100
CA_CommitHelpTransactionNoRB.3643236F_FC70_11D3_A536_0090278A1BB8 ( RollbackDisabled ) 8101

In this case, there is a custom action of type 3137 = 0xc41 = 0x800 + 0x400 + 0x40 + 0x1

0x800 = msidbCustomActionTypeNoImpersonate
0x400 = msidbCustomActionTypeInScript
0x40 = msidbCustomActionTypeContinue
0x1 = msidbCustomActionTypeDll

A deferred custom action was not sequenced between InstallInitialize and InstallFinalize.

blogs.msdn.com

[JonathanD]

This error results on Windows XP machines if the standard actions MsiPublishAssemblies and MsiUnpublishAssemblies are not included in the Execute sequence.where custom action with improper sequence can be troble. check for file is configured not incorrectly which you want to customize 4 another thing can be MSXML files which already installed by default on the Windows XP operating system, which provide error message.