Hi, my friend has a Dell Inspiron 1525 Laptop running Vista Home Basic. The other day the lid was closed without shutting down, when she come to turn the laptop back on it would get as far as the windows splash screen and either hang there forever or try and repair itself and again this is unsuccessful everytime. I tried the diagnostics they all come back fine, tried to boot into safe mode but when loading up the drivers it would hang on BTHidmgr.sys. I did everything possible and nothing seemed to work. I did however manage to install Xp and changing from SATA to ATA. Someone mentioned that maybe it come with XP and was upgraded to Vista thats why I cannot reinstall Vista. But if thats the case then why do I have a reinstallation vista disk. Can anyone suggest anything as Im at wit end with it.
Many thanks in advance. Also please do not hesistate to get in touch if more information is needed.