Hi,
I have vista home premium running on my computer and have dell printer and scanner installed on it. It can print but vista scan software cannot connect to the scanner. Any fix for it?
Any help will be grateful.
Hi,
I have vista home premium running on my computer and have dell printer and scanner installed on it. It can print but vista scan software cannot connect to the scanner. Any fix for it?
Any help will be grateful.
Download and install the drivers compatible for windows vista from dell website. It may causing because of your antivirus program. Uninstall the antivirus and restart the system. then again install your antivirus program.
There is something called vista patch for dell products which can be found on dell's website. Don't forget to unplug the printer from computer before running this patch. The scanning problem is mainly because of firewall or antivirus. Temporarily disable these applications and try again.
Fax and Scan is not available for vista home premium, it is only available for Vista Business and Ultimate editions. Graphical Identification and Authentication (GINA) is not supported by vista so the scanners will not work until you update the drivers. Last option would be repairing or reinstalling the windows again.
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