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Thread: Can't delete messages from Server On Outlook

  1. #1
    Join Date
    May 2009
    Posts
    136

    Can't delete messages from Server On Outlook

    Hello Friends,

    I have Windows Xp SP2 on my system. I had already putten unchecked marked besides the box "Leave a copy of the messages on the Server", but still it doesn't delete my messages from the Server. I can see all my Oulook message as it is on the server. Can any body tell me that how can i delete my Outlook messages from the server? Does any body knows about this issue? Kindly help me out to get rid of the above problem. Any kind of help would be appreciated.

    Thanks in advance.

  2. #2
    Join Date
    Apr 2008
    Posts
    3,522

    Re: Can't delete messages from Server On Outlook

    Just go to Tools-->Accounts-->Properties-->Advanced. There you will find a box where ypu will asked to save the mail or not. mention the number of days after in order to get save or delete the mails from teh server.

  3. #3
    Join Date
    Apr 2008
    Posts
    3,295

    Re: Can't delete messages from Server On Outlook

    All the e-mail messages that you receive go through an e-mail server (e-mail server: A computer that stores e-mail messages.) for your e-mail account (e-mail account: The server name, user name, password, and e-mail address used by Outlook to connect to an e-mail service. You create the e-mail account in Outlook by using information provided by your administrator or Internet service provider (ISP).). Depending on the type of e-mail account that you use, your e-mail messages are processed in one or more of the following ways.

    1) Messages remain on the server. Outlook connects to the server, and you can read or delete your messages.

    2) Messages are downloaded to a local data file called a Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.). Outlook connects to the local .pst file so that you can read and delete your messages.

    3) Copies of messages are downloaded and synchronized with messages on the e-mail server. Microsoft Exchange Server accounts provide this functionality by creating a local Offline Folder file (.ost) (Offline Folder file: The file on your hard disk that contains offline folders. The offline folder file has an .ost extension. You can create it automatically when you set up Outlook or when you first make a folder available offline.). This file is used for working offline when you can't connect or don't want to connect to the e-mail server. This file is also used by the Cached Exchange Mode feature in Outlook 2003.

    E-mail account types differ in how e-mail messages are saved and synchronized with the e-mail server. For example, by default POP3 e-mail accounts delete e-mail messages from the e-mail server when downloaded into Outlook. However, you can customize how e-mail messages are retrieved and saved. Other e-mail accounts, such as an Exchange Server e-mail account, save all e-mail messages on the e-mail server by default. You can configure an Exchange Server e-mail account to keep a copy of e-mail messages on your computer that allows you to read e-mail messages when not connected to the Exchange Server.

  4. #4
    Join Date
    Nov 2005
    Posts
    3,026

    Re: Can't delete messages from Server On Outlook

    Make sure you had properly uncheck the box. For that follow the steps by going in to the Tools-->Account Settings-->Select account and click Change. Then go to More settings-->Advanced and make sure you have unticked Leave a copy of messages on the server.

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