File record segment xxxxx is unreadable

[butterflykisses]

hey guys,


im having a problem with HP laptop dv2310ca model .. lately it is running so very very very slow..

i did the following hoping it will be fix : uninstall all the unnecessary programs, defragemented the HD, even to the point of restoring to factory default.. after a while it goes back to being so slow..

so i remember to do chkdsk error for the HD, and its showing me File record segment xxxxx is unreadable.

does it mean my HD is bad? is there anyway i can fix this? btw, i install windows update.. it gives me error.. im not sure if there is any relation to but just thought id add the info..

thanks and please advice

[Dr. V]

Go to the Manufacturers drive website and download their test tools, and run them on the drive.

This seems to be that your drive may have failed.

[Solomon]

First I'd run the diagnostic/repair software for the hdd This may fix the error, if not, likely you will have to RMA the drive. You could try doing a clean, i.e., full format, install of Windows, which might fix but I don't think Windows itself would cause a hdd error. Doing a full format might solve but I would definitely start with the hdd mfg software

[SecRecy]

See this similar thread for more help : Hard Drive: File record segment is unreadable

[MrChris-]

hi,
Go to the drive Manufacturers website and load their test tools, and run them on the drive. this sounds very much like a failing drive