Windows Shut Down Problem

[Daniel craig]

I Own a Dell Vostro 220s running windows vista home basic and recently, i have been experiencing a problem: when i press shut down, everything looks fine until a blue screen pops up and says physical memory dump. After the blue screen, my computer just restarts with a message saying that windows has encountered an unexpected shut down...

Can Any One Help Me..........???

[MrChris-]

Try doing a check disk on your hard drive.

Click Start
Type in cmd in the Start Search text box and hit enter.
In the command prompt window type in chkdsk /F /R
If it tells you to reboot, do so.

[Daniel craig]

When i opened up the command prompt it tells me that i dont have sufficient privilages even though i am the administrator

How do i fix this?

It says i must run it in some sort of elevated mode.....

What is that...?

How do i do it?

[MrChris-]

Click Start

Select All Programs

Select Accessories

Right click on Command Prompt

Select Run as administrator

Type in the password if needed

Proceed with the chkdsk /F /R

[Daniel craig]

I tried it and it completed but it still getz the Blue Screen

[MrChris-]

Can you post the error code?

[Daniel craig]

Its something like 0x00007b....!

[MrChris-]

Ok!
You can find ur Solution Here......!