Get BSOD error msg in New pc

[Anwar]

Hello Everybody,

On my new pc i get the following BSOD error msg and it even freeze sometimes. It shows me the following error that a problem has been detected and windows had been shut down to prevent damage to your computer. Then it says if this for the first time reboot your system. It also says that check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need. I don't know why i'm having such kind of problem on my new system? Can any one help me out to resolve this issue? Any information would be appreciated.

Thanks in advance.

[Humberto]

Although Stop errors can be caused by both hardware or software malfunctions, the most typical cause is a hardware malfunction. Each Stop error is accompanied by a specific error description and an eight-digit hexadecimal number error code. It may not be immediately apparent when you see a BSOD (mostly due to the shock factor that hits you when a BSOD occurs), but you can use the description and code to identify the type of error that is occurring. You just need to be able to identify the key parts of the message so you'll have a direction and focus for your troubleshooting expedition.

Before you start the troubleshooting steps, you may want to have the following available:

• Support documentation for any added hardware, adapters, or devices.
• Contact information for any added hardware, adapter, or device manufacturers.

Method 1: Specify the Hardware Abstraction Layer (HAL)
Use this method first to try to resolve the Stop error message.

1. During the installation startup, press F5 when the "Setup is inspecting your computer's hardware configuration" message is displayed.
2. When you are prompted, make sure that you specify the correct computer type and Hardware Abstraction Layer (HAL). For example, if you have a single processor, specify the "Standard PC" HAL.
3. Try to reinstall Windows XP.

• If this resolves the Stop error message and you successfully install Windows XP, you are finished.
• If this does not resolve the Stop error message, go to method 2.

Method 2: Turn off features in CMOS settings
Use this method when method 1 does not resolve the Stop error message.

1. Turn off all the following features in the CMOS settings of your computer. For instructions, see the hardware documentation or contact the manufacturer.
All caching, including L2, BIOS, internal/external, and writeback caching on disk controllers

• All shadowing
• Plug and Play
• Any BIOS-based virus protection feature

2. Try to reinstall Windows XP.

• If this resolves the Stop error message, go to step c.
• If this does not resolve the Stop error message, go to method 3.

3. Try to isolate which feature is causing the error. To do this, re-enable each of these features one at a time, and then restart your computer after you re-enable each feature.
4. If you identify a problem feature, disable or remove it and contact the manufacturer to try to resolve the issue.

If this does not isolate a problem with a CMOS setting, but this does resolve the Stop error message and you can start your computer normally, it may be that a setting was preventing the installation. If this is the case, turn on the setting after you install Windows XP, you are finished.

Method 3: Check the computer RAM
Use this method when method 2 does not resolve the Stop error message. If you need help performing any of the following steps, see the hardware documentation.

1. Remove any mismatched memory SIMMs (the RAM) so that all the SIMMs operate at the same speed. For example, 60 nanoseconds (ns) or 70 ns.
2. Run a systems test on the memory, and remove any bad SIMMs.
3. Test by using different SIMMs if any are available.
4. Try to reinstall Windows XP.

• If this resolves the Stop error message and you successfully install Windows XP, you are finished.
• If this does not resolve the Stop error message, go to method 4.

Method 4: Remove any adapters and disconnect any hardware devices
Use this method when method 3 does not resolve the Stop error message.

1. Remove all adapters and disconnect all hardware devices that are not required to start the computer or to install Windows. This includes the following adapters and devices:

• SCSI devices
• IDE devices
• Network adapter
• Internal modem
• Sound card
• Extra hard disks (you have to have at least one to complete the installation)
• CD drive or DVD drive (if you are installing from the local hard disk)

2. Try to reinstall Windows XP.

• If this resolves the Stop error message, continue to step c.
• If this does not resolve the Stop error message, go to method 5.

3. Try to isolate which adapter or hardware device is causing the error. After you reinstall Windows XP, reconnect each adapter or hardware device one at a time. Restart your computer after you reconnect each.
4. If this isolates a problem with hardware, disconnect the adapter or device and contact the vendor to try to resolve the issue.

If this does not isolate a problem with hardware, but this does resolve the Stop error message and you can start your computer normally, it may be that some hardware was preventing the installation. If this is the case, reconnect the hardware after you install Windows XP, and then you are finished.

Method 5: Update SCSI drivers and remove any SCSI devices
Use this method when method 4 does not resolve the Stop error message. If you need help performing any of the following steps, see the hardware documentation.

1. Obtain the latest Windows driver from the adapter vendor.
2. Turn off sync negotiation on the SCSI controller.
3. Verify that termination and IDs of the SCSI devices are correct.
4. Remove all SCSI devices from the SCSI chain (except for one hard disk if you are starting from or installing to a drive that is located on that disk).
5. Try to reinstall Windows XP.
If this resolves the Stop error message, continue to step f.
If this does not resolve the Stop error message, go to method 6.
6. Try to isolate which SCSI device is causing the error. After you reinstall Windows XP, reconnect each SCSI device one at a time. Restart your computer after you reconnect each.
7. If this isolates a problem with a device, disconnect the SCSI device and contact the vendor to try to resolve the issue.

If this does not isolate a problem with a SCSI device, but this does resolve the Stop error message and you can start your computer normally, it may be that a device was preventing the installation. If this is the case, reconnect the device after you install Windows XP, and then you are finished.

Method 6: Redefine IDE settings and remove any IDE devices
Use this method when method 5 does not resolve the Stop error message. If you need help performing any of the following steps, see the hardware documentation.

1. Define the on-board IDE port to Primary only.
2. Verify that the Master/Subordinate/Only settings for the IDE devices are correct.
3. Remove all IDE devices except for the hard disk.
4. Try to reinstall Windows XP.

• If this resolves the Stop error message, continue to step e.
• If this does not resolve the Stop error message, go to method 7.

5. Try to isolate which IDE setting or device is causing the error. After you reinstall Windows XP, reconnect each IDE device one at a time. Restart your computer after you reconnect each.
6. If this isolates a problem setting or device, disable the setting or disconnect the IDE device and contact the vendor to try to resolve the issue.

If this does not isolate a problem with an IDE setting or device, but this does resolve the Stop error message and you can start your computer normally, it may be that a setting or device was preventing the installation. If this is the case, re-enable the setting or reconnect the device after you install Windows XP, and then you are finished.

Method 7: Check with the manufacturer for known issues
Use this method as a last resort when all other methods to try to isolate and resolve the issue do not work.

1. Contact the manufacturer of the computer or the motherboard to see whether there are any known issues about running or installing Windows XP. The manufacturer may be able to help with the following steps:

• Run a diagnostics program on the computer.
• Upgrade the computer BIOS if that is applicable.

2. Try to reinstall Windows XP.

Hope so it may resolve your problem.