Socket error 10060, 0x800CCC0E

[Dumshell]

After installing a certain free anti virus system, when I try to access my email server, I get the message...

The connection to the server has failed. Account: 'pop.suddenlink.net',
Server: 'pop.sudden link.net', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E

What causes this and how do I correct it?

[MrChris-]

2 possibilities that I am aware of

(1) Your Anti Virus is set to scan incoming and outgoing emails
(2) Port number is incorrect

[Lillebror]

According to this link, you should have Secure Password Authentication 'unchecked'.

http://optimum.custhelp.com/cgi-bin/...P7Ki&p_lva=27#

[SalVatore]

Let us know which antivirus system. Many of them need a custom install that leaves out the part for scanning email. Some will stop causing problems if you just tell them to turn off the part for scanning email.