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  #1  
Old 16-02-2009
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Join Date: Jan 2009
Posts: 74
Google Earth Freezes Down My Operating System

Hi there........

My computer freezes on Google Earth application. this all started when I downloaded Google Earth software from internet. As I try to use this software program, the screen just stay on and then the machine would beep for once and the computer screen starts freezing and the i have make a shut down. I also changed cards from an ATI video card to an nVidia 8400gs video card.

Please help me regarding this guys ...............

please suggest some opinion............
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  #2  
Old 16-02-2009
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Join Date: Jan 2008
Posts: 3,384
Re: Google Earth Freezes Down My Operating System

Follow these steps:
  • Select "Start"
  • Choose "Run."
  • Type "dxdiag" in the box and click "OK."
  • Click "Yes" to the prompt, and the program will begin running.
  • When the dialog box appears, you'll see the "DirectX Diagnostic
  • Tool." Go ahead and click on the tab that is called "Display" or maybe
  • "Display 1" etc.
  • On the right-hand side of this tab, you should see a field labeled
  • "Drivers." Under the line called "Main Drivers" you'll see a date. We
  • usually recommend that this date be no more than six months old.
  • Regardless, hopefully it reflects your latest download. If not, please
  • try downloading your graphics card drivers again.
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  #3  
Old 16-02-2009
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Join Date: May 2008
Posts: 4,080
Re: Google Earth Freezes Down My Operating System

Clear the Google Earth cache on your Machine by following instructions
listed at
http://earth.google.com/support/bin/...n&answer=77769

Try deleting the following "Plist" files again although you've done
it previously:
~/Library/Preferences/com.Google.GECommonSettings.plist &
com.Google.GoogleEarthPlus.plist

Restart Google Earth Pro and confirm if the above steps resolve your
situation. Then, turn off atmosphere via "View" > "Atmosphere" as well
as the terrain via “Layers” > “Terrain” to see if that makes any
difference.

If your problem continues to persist, we’ll have to investigate your
issue further specific to your Machine configuration. You may want to post
back the graphics card information along with hardware overview of
your Machine configuration and other requested information via steps
provided below.

Graphics card information: "Apple" > "About this Machine" > "More
Info" > "System Profiler" > "Hardware" section of "Contents" >
"Graphics/Displays"

2] Hardware overview: "Apple" > "About this Machine." > "More Info" >
"Hardware"

This information may provide the Group further insight into your
issue. If you want to download and test it with Google Earth previous
version 4.2, you can do so under "previous version" located toward the
bottom of this page at http://earth.google.com/download-earth.html#no_redirect
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  #4  
Old 16-02-2009
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Join Date: Apr 2008
Posts: 3,260
Re: Google Earth Freezes Down My Operating System

try closing down any memory intensive programs beforehand, even things like MSN have been known by me to completely devour my memory when using memory intensive things, like C&C World Builder, that devastates my system if i run it with anything else going.
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  #5  
Old 16-02-2009
Member
 
Join Date: Apr 2008
Posts: 3,518
Re: Google Earth Freezes Down My Operating System

The answer most recommended is the anti-virus program ( CA) is causing the problem. My anti-virus from road runner was causing the same problem. As I have other anti-virus installed, I took that one out and the Google Earth is working fine again. Also they suggested putting the anti-virus on hold till you get the google up and working then activating it again.
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