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Thread: Not able to open sites/Update antivirus

  1. #1
    Join Date
    Jan 2008
    Posts
    48

    Not able to open sites/Update antivirus

    Hi
    I am not able to open certain site such as ***
    which is Spybot-S&D!
    also i have installed almost antivirus software (norton,mcafee ,nod32 ,kaspersky ) and tried to update them but it says can not updat check ur connection but my net is working i am able to open other site...same situation with antispyware also (Spyware Doctor)

    wht is the problem & solution ?
    Last edited by Yogesh; 09-02-2009 at 11:34 PM. Reason: External link removed

  2. #2
    Join Date
    Jan 2008
    Posts
    48

    Re: Not able to open sites/Update antivirus

    and ha when i open my antivirus software it is NOT scanning my FILE...protection is ON...still......i tried all antivirus software............

  3. #3
    Join Date
    Apr 2008
    Posts
    2,276

    Re: Not able to open sites/Update antivirus

    Check the filter levels on your firewall and AV.

    You can try this:
    Click Start -> Run -> type in cmd and at the black command screen type in ipconfig /flushdns
    and/or try:
    Start -> Run -> type in regsvr32 urlmon.dll
    Click OK

    You might also try to empty your Temporary Internet Files folder:
    Open IE -> Click Tools -> Select Internet Options -> Click the General tab -> Click the Delete Files button -> When the box opens, put a check in Delete All Offline Content -> Click OK.

  4. #4
    Join Date
    Jan 2008
    Posts
    48

    Re: Not able to open sites/Update antivirus

    i have tried this yaar but not working.....is my PC infected with virus/spyware ?
    i have also formatted my PC but still problem comes

  5. #5
    Join Date
    Jan 2006
    Posts
    4,221

    Re: Not able to open sites/Update antivirus

    Quote Originally Posted by sagar2dumbre View Post
    i have tried this yaar but not working.....is my PC infected with virus/spyware ?
    i have also formatted my PC but still problem comes
    Information to help troubleshoot and resolve update problems - http://forums.microsoft.com/WindowsO...86736&SiteID=2

  6. #6
    Join Date
    Jan 2006
    Posts
    2,257

    Re: Not able to open sites/Update antivirus

    You have a trojan that is disabling your security software. So you need to get it out First step is to download Malwarebytes. You may have to download it in safe mode. You will also have to download SuperAntiSpyware. Install Malwarebtys and update it. Run a full scan in safe mode. The do the same with SuperAntiSpyware. Delete everything they find. Then if able download Avast uninstall avg and install avast to a full scan. You should be good after that.
    http://www.download.com/Malwarebytes...html?tag=mncol
    http://www.superantispyware.com/download.html
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