Someone please help me.. I have an problem that i could not possibly solve by myself. I asked everyone but they told me that they don't know, I searched on the internet and found that a virus was the cause.
Description of my system:
O.S: Win XP SP3
Antivirus: Kaspersky Internet Security 8.0.0.506 fully updated, Spybot search and destroy..
OTHER: need any more detail??
PROBLEM DESCRIPTION : Svhost.exe crashes after 1 or 4 hours after i switch ON my PC. Then Explorer.exe freezes. I tried to end and restart the process using TASK MANAGER. But it did not work....
POSSIBLE CASES FOR CRASH : Its been 2 days that i installed the game "age of empires 3". ever since i noticed that i started to have this problem. Svhost.exe crashes during gameplay but this does not affect my gameplay or anything else.. It just bugs me with a message which i have to click "ok" to terminate the process and all except my desktop becomes to normal... but I think i already had this problem before i installed the game.. This can not possibly be that game the problem..
EFFECTS : I think that my internet connection has become slow [i cannot say that with conviction becoz i use wireless internet and dunno when the bandwidth is down or rapid]....
And also i can't view my mails using WINDOWS LIVE MAIL. but i think that the problem would be due to the low bandwidth.....
P.S: I can tell with great conviction that this problem may not be caused by a virus, bcoz i use Kaspersky Internet Security 8.0.0.506 fully up-to-dated. And i also performed a scan with spybot and found that my system was even more clean that ever....
Am putting below a Logfile from a scan by HIJACK THIS! tool.. I hope someone one can help me plz....
Code:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:48:02 PM, on 11/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
E:\Downloads\Programs\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowsxlive.net
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: IDMIEHlprObj Class - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Kioals - {DED2B61B-1A26-4566-BF2F-DE539D4468DD} - (no file)
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" -H
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [CursorFX] "C:\Program Files\Stardock\CursorFX\CursorFX.exe"
O4 - HKCU\..\Run: [WinFlip] C:\Program Files\WinFlip\WinFlip.exe
O4 - HKCU\..\Run: [WorkShelf] C:\Program Files\Winstep\WorkShelf.exe autostart
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Global Startup: Launchy.lnk = C:\Program Files\Launchy\Launchy.exe
O4 - Global Startup: PowerMenu.lnk = C:\Program Files\PowerMenu\PowerMenu.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash by &GetFlash - C:\PROGRA~1\GetFlash\getflash.htm
O8 - Extra context menu item: Use as &Display Picture - C:\Program Files\IEDP2\IEDP.htm
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab_srl.cab
O20 - AppInit_DLLs: CLKERN.DLL,wbsys.dll,C:\PROGRA~1\KASPER~1\KASPER~2\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~2\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~2\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~2\kloehk.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: klpsrvc - Unknown owner - C:\Program Files\USB LOCK AP\klpsrvc.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Profile Monitor (PMonSvc) - Unknown owner - C:\WINDOWS\system32\pmonsvc.exe (file missing)
--
End of file - 5772 bytes
Bookmarks