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Thread: NTVDM.EXE has stopped working

  1. #1
    Join Date
    Nov 2008

    sad NTVDM.EXE has stopped working

    I don't know what to do about trying to fix this problem but everytime I try to play any cd rather it's music dvd or a game I always get this

    NTVDM.EXE has stopped working

    I don't have a vista cd because the company that sold my mom this computer downloaded vista on this computer for her. The only cd I do have that came with this computer is something called Operating system disc and Eztune( no clue on what exactly it is) anyways I can someone people help me fix my computer.

    I do have a full version of XP and I wonder if I should put XP in and leave vista alone.

  2. #2
    Join Date
    May 2006

    Re: NTVDM.EXE has stopped working

    Do you ever run any old programs or games? This usually happens after using a 16 bit program/ game.

    Try this program.


    Please download Cleanup! and install it. You will use this later.

    *NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.

    Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
    Set the program up as follows:

    Click "Options..."
    Move the arrow down to "Custom CleanUp!"
    Put a check next to the following (Make sure nothing else is checked!):
    Empty Recycle Bins
    Delete Cookies
    Delete Prefetch files (if present)
    Cleanup! All Users
    Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if its checked.
    Click OK
    Press the CleanUp! button to start the program and reboot when prompted.

  3. #3
    Join Date
    Jan 2007

    Re: NTVDM.EXE has stopped working

    Some history would help, like what have you installed prior to this problem?
    Ntvdm, the Virtual dos machine, is used to run 16bit applications, so that is where you should concentrate on looking. I thought I read somewhere that 16bit apps will not be supported in Vista

  4. #4
    Join Date
    Jan 2007

    Re: NTVDM.EXE has stopped working

    16-bit apps are not supported in any of the x64 operating systems, including Vista. I don't think that applies to x86 however.

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