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Thread: Office 2003 SP3 wont allow my Brother MFC to scan to email...

  1. #1
    Join Date
    Sep 2004
    Posts
    60

    Office 2003 SP3 wont allow my Brother MFC to scan to email...

    I was using Brother MFC-8460N Flatbed All-In-One Printer with my system running on windows xp with office 2003. Since installing SP3 i dont know what went wrong and now i am getting an error message saying "The command line argument is not valid. Verify the switch you are using." when i am trying to use "scan to email" function from outlook . Has anyone faced any thing like that before or has any idea about it and can help me out??

  2. #2
    Join Date
    Feb 2006
    Posts
    214

    Re: Office 2003 SP3 wont allow my Brother MFC to scan to email...

    It appears as if it is a form + active x control issue, Just go through below article and create required registry key/values so that outlook can use custom forms.
    Error messages when you create a new MAPI form or you try to open custom forms in Outlook 2003
    If you dont get any help from above article then you can refer below one as well.
    The functionality of an add-in, an ActiveX control, or a COM add-in is reduced, or the functionality is blocked after you install Office 2003 Service Pack 3

  3. #3
    Join Date
    Sep 2004
    Posts
    60

    Re: Office 2003 SP3 wont allow my Brother MFC to scan to email...

    I have gone through both knowledge base article that you have mentioned above and have tried out all possible suggestions but no avail. I am still not able to use scan to email function. Is there anything else that i need to check out or any solution that i can try?? any further help regarding this solution will be appreciated??

  4. #4
    Join Date
    Sep 2005
    Posts
    157
    Are you using Control Center 2 software for your Brother MFC-8460N Flatbed All-In-One Printer?? If yes then i will like to inform you that there is some kind of bug in Brother software which loses scan to email functionality when one upgrade to Office 2003 SP3. Just Google out Control Center2 update tool and download the one which was released in June 2008. I was running in to same issue earlier but Control Center2 update tool worked out for me.

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