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Re: Unable to install Office 2003 SP3 and Outlook 2003 KB936677

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  #1  
Old 23-09-2007
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Join Date: Sep 2004
Posts: 88
Re: Unable to install Office 2003 SP3 and Outlook 2003 KB936677

My system is not able to install Office 2003 SP3 and Outlook 2003 KB936677 update. I dont know what's wrong, is there any method by which i can install them without any issue?? any help regrading this will be highly appreciated.

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  #2  
Old 26-09-2007
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Join Date: Apr 2009
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Re: Unable to install Office 2003 SP3 and Outlook 2003 KB936677

You should have mentioned you issue in detail, are you getting any error when trying to install Office 2003 SP3 and Outlook 2003 KB936677 update's? Have you tried installing them manually after downloading the updates from Microsoft site? Make sure that Automatic Update feature in Windows is enabled.
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  #3  
Old 26-09-2007
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Join Date: Sep 2004
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Re: Unable to install Office 2003 SP3 and Outlook 2003 KB936677

Yes Automatic Update feature in Windows is enabled, it gets failed saying installation failure. I have tried installing updated manually after downloading them from Microsoft site but it gives me an error message saying "The expected version of the product was not found on your system." I have tried repairing Outlook 2003 but that doesn't seem to be making any difference in my case. Should i reinstall it? will that help? what will you suggest?
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  #4  
Old 28-09-2007
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Join Date: Jun 2009
Posts: 350
First go through below article and try out the steps mentioned there for fixing this error.
"The expected version of the product was not found on your system" error message when you install Office XP Service Pack 3
If at all you dont get any help from that article then you can try reinstalling office. I cant think of any other solution that might help. Just make sure that you are removing office 2003 completely before reinstalling it. You can follow below article for uninstalling office 2003.
How to uninstall or remove Microsoft Office 2003 suites
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