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Thread: Office 2007 KB936960 Fails to install.

  1. #1
    Join Date
    Sep 2004
    Posts
    148

    Office 2007 KB936960 Fails to install.

    I am having a laptop running windows Vista Premium and Office 2007, I have enabled auto updates but i am encountering error 'Code 80070663' when it is trying to install updates. I have no idea why update is getting failed, i have bought this laptop recently and i haven't made much changes in it. Can this be an issue with update? or there might be something else which is stopping updates from getting installed?

  2. #2
    Join Date
    Dec 2005
    Posts
    945

    RE: Office 2007 KB936960 Fails to install.

    In that case you can try downloading and installing that patch manually from here. After downloading the patch, save it in c:\,open command prompt, type cd\ and hit enter. Now type "office2007-kb936960-fullfile-x86-glb.exe /extract:c:\patch" without quotes and hit enter again. When you get a prompt then click on yes, type "cd patch" without quotes and hit enter. Finally type "msiexec /p msxml5.msp /L*V C:\patch\office.txt /qb" withoute quotes and hit enter. Once the patch get installed close command prompt and reboot your system. If installation gets failed then check out for a file named office.txt in c:\patch. If you are able to open it then paste its contents in your nest post for further help.

  3. #3
    Join Date
    Aug 2007
    Posts
    1
    I have tried following your solution techman but i am getting "The installation of this package failed" error message when i am trying to install it using windows update or manually using the patch you have mentioned. Is there anything solution that i can try out?? I have gone through some forums where similar issues are mentioned but i haven't come across any effective solution to get rid of that error and install the update successfully.

  4. #4
    Join Date
    Aug 2007
    Posts
    1

    Macblaster: Me too....

    Worked out for me like a charm, i did not came across any error while installing the patch manually.Thanks a lot!

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