Updating Office 2007 Professional Trial to Office 2007 Ultimate

I bought Office 2007 Ultimate and tried to update the trail copy of
professional by just entering the product key. this worked for outlook, word,
powerpoint, and excel, but not for onenote (which i had the trial separately)
- it did not recognize the key. Which of these steps should i take 1) delete
onenote trial and install from my purchased copy of ultimate OR load the new
one without uninstalling the trial, 2) keep the trail copies where the key
works, OR overwrite the trial OR delete it first, 3) load up the other stuff
on ultimate that was not part of professional. Is it a problem if i have a
mix of "professional", which is what the program are called now when i really
bought the "ulitimate". I am inclinded to reload every thing from the
ultimate disk.

Roger

An Update - It looks like a few hours after entering my product key, Outlook
has stopped working. Since my trial was "professional" and my key was
"ultimate" it may have discovered a conflict and disabled my Outlook. Is this
possible? Do i delete all the trials or just copy over them? Since my outlook
is not non-functional, i need to move with some haste to get a solution.

Roger

"roger" wrote:

> I bought Office 2007 Ultimate and tried to update the trail copy of
> professional by just entering the product key. this worked for outlook, word,
> powerpoint, and excel, but not for onenote (which i had the trial separately)
> - it did not recognize the key. Which of these steps should i take 1) delete
> onenote trial and install from my purchased copy of ultimate OR load the new
> one without uninstalling the trial, 2) keep the trail copies where the key
> works, OR overwrite the trial OR delete it first, 3) load up the other stuff
> on ultimate that was not part of professional. Is it a problem if i have a
> mix of "professional", which is what the program are called now when i really
> bought the "ulitimate". I am inclinded to reload every thing from the
> ultimate disk.
>
> Roger

I answered my own question by calling microsoft support. There solution
worked. It was to uninstall the 2007 professional trial version and the 2003
verson, then install the full ultimate version. The reason the product key
did not work is they are matched by type of product, so my trial was
professional and the purchased suite was ultimate and they are not
compatible. But, i used up my "number of installs" but the experimenting, and
had to use the phone to call microsoft to activiate. Both of these phone
calls were answered within a couple of rings, the people pleasant and the
solutions effective.

"roger" wrote:

> I bought Office 2007 Ultimate and tried to update the trail copy of
> professional by just entering the product key. this worked for outlook, word,
> powerpoint, and excel, but not for onenote (which i had the trial separately)
> - it did not recognize the key. Which of these steps should i take 1) delete
> onenote trial and install from my purchased copy of ultimate OR load the new
> one without uninstalling the trial, 2) keep the trail copies where the key
> works, OR overwrite the trial OR delete it first, 3) load up the other stuff
> on ultimate that was not part of professional. Is it a problem if i have a
> mix of "professional", which is what the program are called now when i really
> bought the "ulitimate". I am inclinded to reload every thing from the
> ultimate disk.
>
> Roger