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Microsoft Office 2003 Updates download, but fail to install.

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  #1  
Old 08-10-2008
FredAlex1
 
Posts: n/a
Microsoft Office 2003 Updates download, but fail to install.

I have a Toshiba "Satellite" laptop, which will not install updates for
Office 2003. They are KB921598
KB953432
KB954478
KB953404
KB956077
I disabled the McAfee firewall and anti-spywear, but to no avail.
I recently downloaded Service pack # 3 and I can't understand why this
seems to be such a big deal for the computer to install these updates.
As far as I can tell it has tried download and install these updates every
day for many months now, slowing the machine to a crawl on every startup for
maybe a half hour every day, leaving behind a history of many, many attempts
to install, which all "Failed" with no reason. I checked the FAQs and
troubleshooter sections without any luck. Help !

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  #2  
Old 09-10-2008
Peter Foldes
 
Posts: n/a
Try the following

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003

1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.

3rd. Install the Updates
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  #3  
Old 29-09-2010
Member
 
Join Date: Sep 2010
Posts: 2
Re: Microsoft Office 2003 Updates download, but fail to install.

Peter,

Tried your solution regarding the updates for XP that will not install.

Changed the 11.0 in both subfolders to old11.0, but this is what happened:

Now I have 11.0 & old11.0, each with subfolders of excel, word, powerpoint, etc.
I tried to install the updates and it did not work.
Now when I try and open Word, Excel or Ppoint, it asked me for my 25 digit Key Code (which I don't have it any longer).

Now I'm really stuck as I can't open any app's. Any suggestions?
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  #4  
Old 29-09-2010
Reegan's Avatar
Member
 
Join Date: Oct 2005
Posts: 2,299
Re: Microsoft Office 2003 Updates download, but fail to install.

Get the updates and then make reinstallation of Office 2003. As the reinstallation is been done you need to check out well which will be helpful for you. Then get the updates to install well which will be better for you as required. Do check for the thing and make the installation well as needed. I hope you may then get to a better solution for the thing which is necessary.
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  #5  
Old 30-09-2010
Member
 
Join Date: Sep 2010
Posts: 2
Re: Microsoft Office 2003 Updates download, but fail to install.

Just entered the 25 digit Key and all is fine now. No more trying to change Regsitery entries for me.
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