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Office 2007 updates fail: KB946691, KB951808, KB950113, KB950114

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  #1  
Old 29-09-2008
klh
 
Posts: n/a
Office 2007 updates fail: KB946691, KB951808, KB950113, KB950114

For months now I have been unable to install the mentioned office updates. I
have tried using Microsoft Update, Office Update, and downloading and
installing manually. I have run a repair installation as well, but still no
luck. I have successfully installed other updates, but these four continue
to give the "Installation Failed" error.

Any ideas?
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  #2  
Old 29-09-2008
Peter Foldes
 
Posts: n/a
Re: Office 2007 updates fail: KB946691, KB951808, KB950113, KB950114

Try and leave your installation CD in your CD ROM and then try the install

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"klh" <klh@discussions.microsoft.com> wrote in message news:39A5B8CE-5BA8-40B8-9DD3-242E2B6F0D2C@microsoft.com...
> For months now I have been unable to install the mentioned office updates. I
> have tried using Microsoft Update, Office Update, and downloading and
> installing manually. I have run a repair installation as well, but still no
> luck. I have successfully installed other updates, but these four continue
> to give the "Installation Failed" error.
>
> Any ideas?

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  #3  
Old 30-09-2008
klh
 
Posts: n/a
Re: Office 2007 updates fail: KB946691, KB951808, KB950113, KB9501

Thanks Peter. I've tried that as well. When trying to install each one
individually from the downloaded packages, I get...

"Running update detection, please wait."
"Installing update, please wait."
"The installation of this package failed."

Any other ideas?


"Peter Foldes" wrote:

> Try and leave your installation CD in your CD ROM and then try the install
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "klh" <klh@discussions.microsoft.com> wrote in message news:39A5B8CE-5BA8-40B8-9DD3-242E2B6F0D2C@microsoft.com...
> > For months now I have been unable to install the mentioned office updates. I
> > have tried using Microsoft Update, Office Update, and downloading and
> > installing manually. I have run a repair installation as well, but still no
> > luck. I have successfully installed other updates, but these four continue
> > to give the "Installation Failed" error.
> >
> > Any ideas?

>

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  #4  
Old 02-10-2008
klh
 
Posts: n/a
Re: Office 2007 updates fail: KB946691, KB951808, KB950113, KB9501

I also tried the advice in http://support.microsoft.com/kb/913754

I have all the correct registry entries now, but I am missing the files
c_867.nls and c_868.nls. The others are in c:\windows\system32

Any idea where I can find these files?

"Peter Foldes" wrote:

> Try and leave your installation CD in your CD ROM and then try the install
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "klh" <klh@discussions.microsoft.com> wrote in message news:39A5B8CE-5BA8-40B8-9DD3-242E2B6F0D2C@microsoft.com...
> > For months now I have been unable to install the mentioned office updates. I
> > have tried using Microsoft Update, Office Update, and downloading and
> > installing manually. I have run a repair installation as well, but still no
> > luck. I have successfully installed other updates, but these four continue
> > to give the "Installation Failed" error.
> >
> > Any ideas?

>

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  #5  
Old 02-10-2008
Peter Foldes
 
Posts: n/a
Re: Office 2007 updates fail: KB946691, KB951808, KB950113, KB9501

Read the following. I think it might apply in your case

http://office.microsoft.com/en-us/he...185721033.aspx

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"klh" <klh@discussions.microsoft.com> wrote in message news:E927614E-C0D2-47A7-9FF8-3CA6E712ED99@microsoft.com...
>I also tried the advice in http://support.microsoft.com/kb/913754
>
> I have all the correct registry entries now, but I am missing the files
> c_867.nls and c_868.nls. The others are in c:\windows\system32
>
> Any idea where I can find these files?
>
> "Peter Foldes" wrote:
>
>> Try and leave your installation CD in your CD ROM and then try the install
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "klh" <klh@discussions.microsoft.com> wrote in message news:39A5B8CE-5BA8-40B8-9DD3-242E2B6F0D2C@microsoft.com...
>> > For months now I have been unable to install the mentioned office updates. I
>> > have tried using Microsoft Update, Office Update, and downloading and
>> > installing manually. I have run a repair installation as well, but still no
>> > luck. I have successfully installed other updates, but these four continue
>> > to give the "Installation Failed" error.
>> >
>> > Any ideas?

>>

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