Mouse Scroll Wheel ignored by Office 2007

I installed Office 200 Pro, and it ignores the scroll wheel on my mouse.
The scroll wheel worked with Office XP, and it still works with Windows XP
Pro windows explorer and internet explorer. How can I get Office 2007 to
respect the scroll wheel?

- Michael Faklis Michael_Faklis@EvolSwSys.net

What mouse do you have?
Do you have the latest mouse driver for it?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
news:e83ZoAtfHHA.5056@TK2MSFTNGP02.phx.gbl:

> I installed Office 200 Pro, and it ignores the scroll wheel on my mouse.
> The scroll wheel worked with Office XP, and it still works with Windows XP
> Pro windows explorer and internet explorer. How can I get Office 2007 to
> respect the scroll wheel?
>
> - Michael Faklis Michael_Faklis@EvolSwSys.net

I have a HP Optical 5-button (PP034AA) Wireless Mouse (English) with the
latest drivers for Windows XP Pro.

- Michael Faklis

"Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
news:uxU6fKtfHHA.2432@TK2MSFTNGP03.phx.gbl...
> What mouse do you have?
> Do you have the latest mouse driver for it?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
> news:e83ZoAtfHHA.5056@TK2MSFTNGP02.phx.gbl:
>
>> I installed Office 200 Pro, and it ignores the scroll wheel on my mouse.
>> The scroll wheel worked with Office XP, and it still works with Windows
>> XP
>> Pro windows explorer and internet explorer. How can I get Office 2007 to
>> respect the scroll wheel?
>>
>> - Michael Faklis Michael_Faklis@EvolSwSys.net
>

Is this only in Word or in other programs as well?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
news:#pF5YStfHHA.3960@TK2MSFTNGP02.phx.gbl:

> I have a HP Optical 5-button (PP034AA) Wireless Mouse (English) with the
> latest drivers for Windows XP Pro.
>
> - Michael Faklis
>
> "Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
> news:uxU6fKtfHHA.2432@TK2MSFTNGP03.phx.gbl...
> > What mouse do you have?
> > Do you have the latest mouse driver for it?
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
> > news:e83ZoAtfHHA.5056@TK2MSFTNGP02.phx.gbl:
> >
> >> I installed Office 200 Pro, and it ignores the scroll wheel on my mouse.
> >> The scroll wheel worked with Office XP, and it still works with Windows
> >> XP
> >> Pro windows explorer and internet explorer. How can I get Office 2007 to
> >> respect the scroll wheel?
> >>
> >> - Michael Faklis Michael_Faklis@EvolSwSys.net
> >

All Office 2007 applications. I have no problem with other apps, including
Internet Explorer 7 and Windows Explorer.

- Michael Faklis

"Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
news:OmKMbatfHHA.5044@TK2MSFTNGP05.phx.gbl...
> Is this only in Word or in other programs as well?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
> news:#pF5YStfHHA.3960@TK2MSFTNGP02.phx.gbl:
>
>> I have a HP Optical 5-button (PP034AA) Wireless Mouse (English) with the
>> latest drivers for Windows XP Pro.
>>
>> - Michael Faklis
>>
>> "Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
>> news:uxU6fKtfHHA.2432@TK2MSFTNGP03.phx.gbl...
>> > What mouse do you have?
>> > Do you have the latest mouse driver for it?
>> >
>> > Patrick Schmid [OneNote MVP]
>> > --------------
>> > http://pschmid.net
>> > ***
>> > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
>> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
>> > ***
>> > Customize Office 2007: http://pschmid.net/office2007/customize
>> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
>> > OneNote 2007: http://pschmid.net/office2007/onenote
>> > ***
>> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>> >
>> > "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
>> > news:e83ZoAtfHHA.5056@TK2MSFTNGP02.phx.gbl:
>> >
>> >> I installed Office 200 Pro, and it ignores the scroll wheel on my
>> >> mouse.
>> >> The scroll wheel worked with Office XP, and it still works with
>> >> Windows
>> >> XP
>> >> Pro windows explorer and internet explorer. How can I get Office 2007
>> >> to
>> >> respect the scroll wheel?
>> >>
>> >> - Michael Faklis Michael_Faklis@EvolSwSys.net
>> >
>

Can you try using the Microsoft driver for the mouse? Remove the HP one
and see if Windows can provide you with one for it.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
news:u5SbYdtfHHA.4636@TK2MSFTNGP03.phx.gbl:

> All Office 2007 applications. I have no problem with other apps, including
> Internet Explorer 7 and Windows Explorer.
>
> - Michael Faklis
>
> "Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
> news:OmKMbatfHHA.5044@TK2MSFTNGP05.phx.gbl...
> > Is this only in Word or in other programs as well?
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
> > news:#pF5YStfHHA.3960@TK2MSFTNGP02.phx.gbl:
> >
> >> I have a HP Optical 5-button (PP034AA) Wireless Mouse (English) with the
> >> latest drivers for Windows XP Pro.
> >>
> >> - Michael Faklis
> >>
> >> "Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
> >> news:uxU6fKtfHHA.2432@TK2MSFTNGP03.phx.gbl...
> >> > What mouse do you have?
> >> > Do you have the latest mouse driver for it?
> >> >
> >> > Patrick Schmid [OneNote MVP]
> >> > --------------
> >> > http://pschmid.net
> >> > ***
> >> > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
> >> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> >> > ***
> >> > Customize Office 2007: http://pschmid.net/office2007/customize
> >> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> >> > OneNote 2007: http://pschmid.net/office2007/onenote
> >> > ***
> >> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >> >
> >> > "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
> >> > news:e83ZoAtfHHA.5056@TK2MSFTNGP02.phx.gbl:
> >> >
> >> >> I installed Office 200 Pro, and it ignores the scroll wheel on my
> >> >> mouse.
> >> >> The scroll wheel worked with Office XP, and it still works with
> >> >> Windows
> >> >> XP
> >> >> Pro windows explorer and internet explorer. How can I get Office 2007
> >> >> to
> >> >> respect the scroll wheel?
> >> >>
> >> >> - Michael Faklis Michael_Faklis@EvolSwSys.net
> >> >
> >

There seems to be two drivers involved. One from HP for the HP Wireless
Rechargeable Optical Mouse (HID) version 2.3.0.0, and one from Microsoft for
an HID-compliant mouse, version 5.1.2600.0.

The trick seems to be in the mouse control panel applet, to set the wheel to
"Use Microsoft Office 97 Scrolling Emulation Only", rather than "Enable
Universal Scrolling".

I still question why my mouse wheel was working with Office XP and not for
Office 2007.

- Michael Faklis

"Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
news:eFuJv5wfHHA.1816@TK2MSFTNGP06.phx.gbl...
> Can you try using the Microsoft driver for the mouse? Remove the HP one
> and see if Windows can provide you with one for it.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
> news:u5SbYdtfHHA.4636@TK2MSFTNGP03.phx.gbl:
>
>> All Office 2007 applications. I have no problem with other apps,
>> including
>> Internet Explorer 7 and Windows Explorer.
>>
>> - Michael Faklis
>>
>> "Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
>> news:OmKMbatfHHA.5044@TK2MSFTNGP05.phx.gbl...
>> > Is this only in Word or in other programs as well?
>> >
>> > Patrick Schmid [OneNote MVP]
>> > --------------
>> > http://pschmid.net
>> > ***
>> > Outlook 2007 Performance Update: http://pschmid.net/blog/2007/04/13/105
>> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
>> > ***
>> > Customize Office 2007: http://pschmid.net/office2007/customize
>> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
>> > OneNote 2007: http://pschmid.net/office2007/onenote
>> > ***
>> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>> >
>> > "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
>> > news:#pF5YStfHHA.3960@TK2MSFTNGP02.phx.gbl:
>> >
>> >> I have a HP Optical 5-button (PP034AA) Wireless Mouse (English) with
>> >> the
>> >> latest drivers for Windows XP Pro.
>> >>
>> >> - Michael Faklis
>> >>
>> >> "Patrick Schmid [MVP]" <pdschmid@nospam.mvps.org> wrote in message
>> >> news:uxU6fKtfHHA.2432@TK2MSFTNGP03.phx.gbl...
>> >> > What mouse do you have?
>> >> > Do you have the latest mouse driver for it?
>> >> >
>> >> > Patrick Schmid [OneNote MVP]
>> >> > --------------
>> >> > http://pschmid.net
>> >> > ***
>> >> > Outlook 2007 Performance Update:
>> >> > http://pschmid.net/blog/2007/04/13/105
>> >> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
>> >> > ***
>> >> > Customize Office 2007: http://pschmid.net/office2007/customize
>> >> > RibbonCustomizer Add-In:
>> >> > http://pschmid.net/office2007/ribboncustomizer
>> >> > OneNote 2007: http://pschmid.net/office2007/onenote
>> >> > ***
>> >> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>> >> >
>> >> > "Michael Faklis" <Michael_Faklis@EvolSwSys.net> wrote in message
>> >> > news:e83ZoAtfHHA.5056@TK2MSFTNGP02.phx.gbl:
>> >> >
>> >> >> I installed Office 200 Pro, and it ignores the scroll wheel on my
>> >> >> mouse.
>> >> >> The scroll wheel worked with Office XP, and it still works with
>> >> >> Windows
>> >> >> XP
>> >> >> Pro windows explorer and internet explorer. How can I get Office
>> >> >> 2007
>> >> >> to
>> >> >> respect the scroll wheel?
>> >> >>
>> >> >> - Michael Faklis Michael_Faklis@EvolSwSys.net
>> >> >
>> >
>

[alisa]

Hi - I can't believe it - I actually fixed it myself:
go to start-all programs-samsung-setting-wheel. Change mode to default instead of enhanced.

good luck!