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Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

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  #1  
Old 07-03-2007
John Monahan
 
Posts: n/a
Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

I have a problem with Outlook 2007 not responding when I come back from
sleep mode in Business Vista. I had no such problem with Outlook 2003.

When I bring back up Outlook after a sleep mode re-awaking the window
caption says
Inbox Microsoft Outlook (Not Responding). If I try to close the window the
program hangs and does not close.
I thought these kinds of things were not supposed to happen in Vista!

Anybody else out there seen this?
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  #2  
Old 10-03-2007
John Monahan
 
Posts: n/a
Re: Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

Answering my own question!
It looks like the problem has to do with Trent-Micro PC-illin antivirus
downloads. If a download comes in on return from sleep mode before or during
a read of my e-mail it hangs. If I configure the PC-illion software to ask
to download and only grant it after the e-mail is read all seems fine.
Anybody else out there notice this.
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  #3  
Old 11-03-2007
John Monahan
 
Posts: n/a
Re: Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

Ooops that does not seem to be the answer either. Did it again today.
I return from sleep mode and Outlook comes up "non responding"!
Really could use some suggestions now
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  #4  
Old 27-07-2009
Member
 
Join Date: Jul 2009
Posts: 1
Re: Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

Not a solution, but a work around so you can open your Outlook files.

1) Close Outlook
2) Go to C:\...\AppData\Local\Microsoft\Outlook (AppData is a hidden folder)
3) Delete all the temporary (.tmp), (.obi), and (.dat) files. They may be hidden, but if you get into AppData, which is a hidden folder, you should be able to see the hidden files in this directory.
4) Open Outlook
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  #5  
Old 30-08-2010
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Join Date: Aug 2010
Posts: 4
Re: Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

Thank you very much for this end to my total frustration. I suspect this problem may be related to my Outlook data file not being in the same location.
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  #6  
Old 14-10-2011
Member
 
Join Date: Oct 2011
Posts: 3
Re: Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

Following on from above, this should fix the problem which is becoming more common as MS updates continue to cause not responding problems for Outlook 2007 (and MS fails to address the problem....)

You need to go to the Outlook folder in Local\Microsoft\Outlook and Roaming\Microsoft\Outlook

1) Close Outlook
2) Go to C:\...\AppData\Local\Microsoft\Outlook (AppData is a hidden folder)
3) Delete all the temporary (.tmp), (.obi), and (.dat) files. They may be hidden, but if you get into AppData, which is a hidden folder, you should be able to see the hidden files in this directory.
4) Open Outlook

Then remember to ALSO go to the Outlook folder in the ROAMING folder if you are running VISTA or WINDOWS 7

Go to: C:\...\AppData\Roaming\Microsoft\Outlook to do this.

So you need to go to the Outlook folder in Local\Microsoft\Outlook AND Roaming\Microsoft\Outlook
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  #7  
Old 14-10-2011
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Join Date: Aug 2010
Posts: 4
Re: Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

Thanks for this. I was aware of this potential fix, but it only provides momentary assistance in some instances, particularly where email enclosures are large.

After dissabling all of the addons, the best solution for me has been to run Outlook in safe mode 'Outlook / safe'. Everything I need works, including synchronising with my PDA. Having no 'Preview Pane' seems to be a huge advantage too.

Another theory I have is that as many of us run corporate versions, this may well be the non-existent 'Server' being hunted for download purposes.
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  #8  
Old 15-10-2011
Member
 
Join Date: Oct 2011
Posts: 3
Re: Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

It could be that you have and email/Paypal problem please see below:

Paypal problem 14 October 2011


Here is the fix for Outlook 2010 and 2007 not responding problem.


1. Open notepad and paste 127.0.0.1 102.112.2o7.net save the file and call it hosts


Call this file hosts and remove the .txt so the file is simply called hosts


2. Go to C:\Windows\system32\drivers\etc\hosts

Rename the existing hosts file hostsold and copy your new hosts file into the etc folder at

C:\Windows\system32\drivers\etc\hosts



Problem fixed.



It was caused by Paypal using an incorrect IP address in their emails (102.112.2o7.net, where the o should be a 0, a zero) Paypal has failed to fix the problem for three days... yes it is also partly down to the poor design of Outlook, but Paypal should know better; Paypal should have fixed it immediately… but you know Paypal.
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  #9  
Old 15-10-2011
Member
 
Join Date: Aug 2010
Posts: 4
Re: Am I the only person with a problem with Outlook 2007 on Vista not responding after Sleep mode

I don't understand why the problem might be paypal related, but I am willing to five this a try.

Is the '2o7' in 102.112.2o7 = two-Letter O-seven or is it Two Zero Seven?
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  #10  
Old 16-10-2011
Member
 
Join Date: Aug 2010
Posts: 4
Thanks, I just re-read your email and explanation.

I'll keep my fingers crossed :)

Mr Hill for President !!!!!

I can't seem to make it freeze up, so thanks very much :)
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