Office Professional 2007 install

I attended the Tampa "ready for a new day launch 2007" last week and received
the necessary keys for free copies of Office Professional 2007 and Office
Groove 2007. I had previously installed Office Professional 2007 (BETA)
which was working fine. When I returned home and tried to uninstall the beta
version it wouldn't uninstall so I had to use the manual proceedures in
"support.microsoft.com/kb/928218" to uninstall it. I was then able to
install office pro 2007 but when I try to run Outlook I get error 1605. I
have downloaded the installer cleanup tool but it looks like it might
decommission many of my installed programs and gives no indication that it
will do anything to any left over beta information. Can anyone help me get
around this problem?

I have the identical problem! Attended Birmingham launch yesterday - got
full product key - downloaded - uninstalled 2007 Beta - errors every time
telling me the beta is not uninstalled.

MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
so that I'm unable to install full product. I called Microsoft at the
suggestion of the TS2 technician and was told that telephone support for the
product will not begin until January 31. I have not attempted the manual
uninstall referenced in your post and will do so now.

"HappyRVers" wrote:

> I attended the Tampa "ready for a new day launch 2007" last week and received
> the necessary keys for free copies of Office Professional 2007 and Office
> Groove 2007. I had previously installed Office Professional 2007 (BETA)
> which was working fine. When I returned home and tried to uninstall the beta
> version it wouldn't uninstall so I had to use the manual proceedures in
> "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> install office pro 2007 but when I try to run Outlook I get error 1605. I
> have downloaded the installer cleanup tool but it looks like it might
> decommission many of my installed programs and gives no indication that it
> will do anything to any left over beta information. Can anyone help me get
> around this problem?

What are you complaining about? You installed a beta product that has a
beta setup program on your production system despite the warning that MS
posted on the download page and in violation of the beta license
agreement (which states that you need explicit permission from MS to use
the beta in a production environment).
MS is providing the manual removal steps so you have a way of completely
removing the beta without having to reformat your harddrive..

BTW, the error message you receive is most likely not due to a failed
uninstall routine. It is more likely the case that you missed to remove
a component of the beta. The two most likely candidates are the PDF/XPS
add-in and the Expression Web Beta. See the appropriate error message on
my RTM issues page linked below.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:

> I have the identical problem! Attended Birmingham launch yesterday - got
> full product key - downloaded - uninstalled 2007 Beta - errors every time
> telling me the beta is not uninstalled.
>
> MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> so that I'm unable to install full product. I called Microsoft at the
> suggestion of the TS2 technician and was told that telephone support for the
> product will not begin until January 31. I have not attempted the manual
> uninstall referenced in your post and will do so now.
>
> "HappyRVers" wrote:
>
> > I attended the Tampa "ready for a new day launch 2007" last week and received
> > the necessary keys for free copies of Office Professional 2007 and Office
> > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > which was working fine. When I returned home and tried to uninstall the beta
> > version it wouldn't uninstall so I had to use the manual proceedures in
> > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > have downloaded the installer cleanup tool but it looks like it might
> > decommission many of my installed programs and gives no indication that it
> > will do anything to any left over beta information. Can anyone help me get
> > around this problem?

Thank you for your suggestion. However, your assumption that I was using the
Beta in a production environment illegally was incorrect. This is my home
computer that I am having troubles with and not a business computer.

"Patrick Schmid [MVP]" wrote:

> What are you complaining about? You installed a beta product that has a
> beta setup program on your production system despite the warning that MS
> posted on the download page and in violation of the beta license
> agreement (which states that you need explicit permission from MS to use
> the beta in a production environment).
> MS is providing the manual removal steps so you have a way of completely
> removing the beta without having to reformat your harddrive..
>
> BTW, the error message you receive is most likely not due to a failed
> uninstall routine. It is more likely the case that you missed to remove
> a component of the beta. The two most likely candidates are the PDF/XPS
> add-in and the Expression Web Beta. See the appropriate error message on
> my RTM issues page linked below.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
>
> > I have the identical problem! Attended Birmingham launch yesterday - got
> > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > telling me the beta is not uninstalled.
> >
> > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > so that I'm unable to install full product. I called Microsoft at the
> > suggestion of the TS2 technician and was told that telephone support for the
> > product will not begin until January 31. I have not attempted the manual
> > uninstall referenced in your post and will do so now.
> >
> > "HappyRVers" wrote:
> >
> > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > the necessary keys for free copies of Office Professional 2007 and Office
> > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > which was working fine. When I returned home and tried to uninstall the beta
> > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > have downloaded the installer cleanup tool but it looks like it might
> > > decommission many of my installed programs and gives no indication that it
> > > will do anything to any left over beta information. Can anyone help me get
> > > around this problem?
>
>

Further, after I rerun the installer program and select repair and let the
program try to correct the problem it still gives me the msg that it can't
open InfoPath because of error 1605 and then trys to restart outlook in the
safe mode and gives me the same error and then it asks if I want it to start
"Detect and Repair" and when I click yes it trys to install Office Groove not
run detect and repair. How do I get around this and get Outlook to work?

"Patrick Schmid [MVP]" wrote:

> What are you complaining about? You installed a beta product that has a
> beta setup program on your production system despite the warning that MS
> posted on the download page and in violation of the beta license
> agreement (which states that you need explicit permission from MS to use
> the beta in a production environment).
> MS is providing the manual removal steps so you have a way of completely
> removing the beta without having to reformat your harddrive..
>
> BTW, the error message you receive is most likely not due to a failed
> uninstall routine. It is more likely the case that you missed to remove
> a component of the beta. The two most likely candidates are the PDF/XPS
> add-in and the Expression Web Beta. See the appropriate error message on
> my RTM issues page linked below.
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
>
> > I have the identical problem! Attended Birmingham launch yesterday - got
> > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > telling me the beta is not uninstalled.
> >
> > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > so that I'm unable to install full product. I called Microsoft at the
> > suggestion of the TS2 technician and was told that telephone support for the
> > product will not begin until January 31. I have not attempted the manual
> > uninstall referenced in your post and will do so now.
> >
> > "HappyRVers" wrote:
> >
> > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > the necessary keys for free copies of Office Professional 2007 and Office
> > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > which was working fine. When I returned home and tried to uninstall the beta
> > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > have downloaded the installer cleanup tool but it looks like it might
> > > decommission many of my installed programs and gives no indication that it
> > > will do anything to any left over beta information. Can anyone help me get
> > > around this problem?
>
>

A home computer is a production environment for most people, although
not in a business sense but for your personal stuff.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
news:63CD3211-EC60-41C5-BFDC-9D46882C07AC@microsoft.com:

> Thank you for your suggestion. However, your assumption that I was using the
> Beta in a production environment illegally was incorrect. This is my home
> computer that I am having troubles with and not a business computer.
>
> "Patrick Schmid [MVP]" wrote:
>
> > What are you complaining about? You installed a beta product that has a
> > beta setup program on your production system despite the warning that MS
> > posted on the download page and in violation of the beta license
> > agreement (which states that you need explicit permission from MS to use
> > the beta in a production environment).
> > MS is providing the manual removal steps so you have a way of completely
> > removing the beta without having to reformat your harddrive..
> >
> > BTW, the error message you receive is most likely not due to a failed
> > uninstall routine. It is more likely the case that you missed to remove
> > a component of the beta. The two most likely candidates are the PDF/XPS
> > add-in and the Expression Web Beta. See the appropriate error message on
> > my RTM issues page linked below.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> >
> > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > telling me the beta is not uninstalled.
> > >
> > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > so that I'm unable to install full product. I called Microsoft at the
> > > suggestion of the TS2 technician and was told that telephone support for the
> > > product will not begin until January 31. I have not attempted the manual
> > > uninstall referenced in your post and will do so now.
> > >
> > > "HappyRVers" wrote:
> > >
> > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > have downloaded the installer cleanup tool but it looks like it might
> > > > decommission many of my installed programs and gives no indication that it
> > > > will do anything to any left over beta information. Can anyone help me get
> > > > around this problem?
> >
> >

I am not sure which state your system is in. Do you still have the beta
installed or is this about the trial?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
news:F02407E0-3BDC-4710-8826-C33E2FD0B9D1@microsoft.com:

> Further, after I rerun the installer program and select repair and let the
> program try to correct the problem it still gives me the msg that it can't
> open InfoPath because of error 1605 and then trys to restart outlook in the
> safe mode and gives me the same error and then it asks if I want it to start
> "Detect and Repair" and when I click yes it trys to install Office Groove not
> run detect and repair. How do I get around this and get Outlook to work?
>
> "Patrick Schmid [MVP]" wrote:
>
> > What are you complaining about? You installed a beta product that has a
> > beta setup program on your production system despite the warning that MS
> > posted on the download page and in violation of the beta license
> > agreement (which states that you need explicit permission from MS to use
> > the beta in a production environment).
> > MS is providing the manual removal steps so you have a way of completely
> > removing the beta without having to reformat your harddrive..
> >
> > BTW, the error message you receive is most likely not due to a failed
> > uninstall routine. It is more likely the case that you missed to remove
> > a component of the beta. The two most likely candidates are the PDF/XPS
> > add-in and the Expression Web Beta. See the appropriate error message on
> > my RTM issues page linked below.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> >
> > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > telling me the beta is not uninstalled.
> > >
> > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > so that I'm unable to install full product. I called Microsoft at the
> > > suggestion of the TS2 technician and was told that telephone support for the
> > > product will not begin until January 31. I have not attempted the manual
> > > uninstall referenced in your post and will do so now.
> > >
> > > "HappyRVers" wrote:
> > >
> > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > have downloaded the installer cleanup tool but it looks like it might
> > > > decommission many of my installed programs and gives no indication that it
> > > > will do anything to any left over beta information. Can anyone help me get
> > > > around this problem?
> >
> >

Got it to run by manually uninstalling four components throught msiexec that
were not visible in add/remove, (leftovers). As far as the intemperate
remarks by the boob above, my system is my own personal and not for mission
critical applications. Nonetheless, I DO NOT EXPECT TO HAVE MY MACHINE EATEN
BY INCOMPETENT PROGRAMMING.

I eventually stopped trying to keep drilling down to all the registry hacks
as there are hundreds of leftover references to Office12 even after uninstall.

I do have Outlook 12 running although Business Contact Manager database
creation failed.

"HappyRVers" wrote:

> Further, after I rerun the installer program and select repair and let the
> program try to correct the problem it still gives me the msg that it can't
> open InfoPath because of error 1605 and then trys to restart outlook in the
> safe mode and gives me the same error and then it asks if I want it to start
> "Detect and Repair" and when I click yes it trys to install Office Groove not
> run detect and repair. How do I get around this and get Outlook to work?
>
> "Patrick Schmid [MVP]" wrote:
>
> > What are you complaining about? You installed a beta product that has a
> > beta setup program on your production system despite the warning that MS
> > posted on the download page and in violation of the beta license
> > agreement (which states that you need explicit permission from MS to use
> > the beta in a production environment).
> > MS is providing the manual removal steps so you have a way of completely
> > removing the beta without having to reformat your harddrive..
> >
> > BTW, the error message you receive is most likely not due to a failed
> > uninstall routine. It is more likely the case that you missed to remove
> > a component of the beta. The two most likely candidates are the PDF/XPS
> > add-in and the Expression Web Beta. See the appropriate error message on
> > my RTM issues page linked below.
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> >
> > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > telling me the beta is not uninstalled.
> > >
> > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > so that I'm unable to install full product. I called Microsoft at the
> > > suggestion of the TS2 technician and was told that telephone support for the
> > > product will not begin until January 31. I have not attempted the manual
> > > uninstall referenced in your post and will do so now.
> > >
> > > "HappyRVers" wrote:
> > >
> > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > have downloaded the installer cleanup tool but it looks like it might
> > > > decommission many of my installed programs and gives no indication that it
> > > > will do anything to any left over beta information. Can anyone help me get
> > > > around this problem?
> >
> >

Beta is uninstalled. Running full licensed off07 via legit keycode from
Microsoft event for partners yesterday.

"Patrick Schmid [MVP]" wrote:

> I am not sure which state your system is in. Do you still have the beta
> installed or is this about the trial?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> news:F02407E0-3BDC-4710-8826-C33E2FD0B9D1@microsoft.com:
>
> > Further, after I rerun the installer program and select repair and let the
> > program try to correct the problem it still gives me the msg that it can't
> > open InfoPath because of error 1605 and then trys to restart outlook in the
> > safe mode and gives me the same error and then it asks if I want it to start
> > "Detect and Repair" and when I click yes it trys to install Office Groove not
> > run detect and repair. How do I get around this and get Outlook to work?
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > What are you complaining about? You installed a beta product that has a
> > > beta setup program on your production system despite the warning that MS
> > > posted on the download page and in violation of the beta license
> > > agreement (which states that you need explicit permission from MS to use
> > > the beta in a production environment).
> > > MS is providing the manual removal steps so you have a way of completely
> > > removing the beta without having to reformat your harddrive..
> > >
> > > BTW, the error message you receive is most likely not due to a failed
> > > uninstall routine. It is more likely the case that you missed to remove
> > > a component of the beta. The two most likely candidates are the PDF/XPS
> > > add-in and the Expression Web Beta. See the appropriate error message on
> > > my RTM issues page linked below.
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > http://pschmid.net/blog/2006/09/18/43
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> > >
> > > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > > telling me the beta is not uninstalled.
> > > >
> > > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > > so that I'm unable to install full product. I called Microsoft at the
> > > > suggestion of the TS2 technician and was told that telephone support for the
> > > > product will not begin until January 31. I have not attempted the manual
> > > > uninstall referenced in your post and will do so now.
> > > >
> > > > "HappyRVers" wrote:
> > > >
> > > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > > have downloaded the installer cleanup tool but it looks like it might
> > > > > decommission many of my installed programs and gives no indication that it
> > > > > will do anything to any left over beta information. Can anyone help me get
> > > > > around this problem?
> > >
> > >
>
>

I downloaded the trial but used the key I was provided at the launch 2007 to
install the Pro version.

"Patrick Schmid [MVP]" wrote:

> I am not sure which state your system is in. Do you still have the beta
> installed or is this about the trial?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> news:F02407E0-3BDC-4710-8826-C33E2FD0B9D1@microsoft.com:
>
> > Further, after I rerun the installer program and select repair and let the
> > program try to correct the problem it still gives me the msg that it can't
> > open InfoPath because of error 1605 and then trys to restart outlook in the
> > safe mode and gives me the same error and then it asks if I want it to start
> > "Detect and Repair" and when I click yes it trys to install Office Groove not
> > run detect and repair. How do I get around this and get Outlook to work?
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > What are you complaining about? You installed a beta product that has a
> > > beta setup program on your production system despite the warning that MS
> > > posted on the download page and in violation of the beta license
> > > agreement (which states that you need explicit permission from MS to use
> > > the beta in a production environment).
> > > MS is providing the manual removal steps so you have a way of completely
> > > removing the beta without having to reformat your harddrive..
> > >
> > > BTW, the error message you receive is most likely not due to a failed
> > > uninstall routine. It is more likely the case that you missed to remove
> > > a component of the beta. The two most likely candidates are the PDF/XPS
> > > add-in and the Expression Web Beta. See the appropriate error message on
> > > my RTM issues page linked below.
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > http://pschmid.net/blog/2006/09/18/43
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> > >
> > > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > > telling me the beta is not uninstalled.
> > > >
> > > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > > so that I'm unable to install full product. I called Microsoft at the
> > > > suggestion of the TS2 technician and was told that telephone support for the
> > > > product will not begin until January 31. I have not attempted the manual
> > > > uninstall referenced in your post and will do so now.
> > > >
> > > > "HappyRVers" wrote:
> > > >
> > > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > > have downloaded the installer cleanup tool but it looks like it might
> > > > > decommission many of my installed programs and gives no indication that it
> > > > > will do anything to any left over beta information. Can anyone help me get
> > > > > around this problem?
> > >
> > >
>
>

And what is still left on your system? And which error are you running
into?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
news:97EFB02E-A70E-4B5D-B13C-531D71AAE8A4@microsoft.com:

> I downloaded the trial but used the key I was provided at the launch 2007 to
> install the Pro version.
>
> "Patrick Schmid [MVP]" wrote:
>
> > I am not sure which state your system is in. Do you still have the beta
> > installed or is this about the trial?
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> > news:F02407E0-3BDC-4710-8826-C33E2FD0B9D1@microsoft.com:
> >
> > > Further, after I rerun the installer program and select repair and let the
> > > program try to correct the problem it still gives me the msg that it can't
> > > open InfoPath because of error 1605 and then trys to restart outlook in the
> > > safe mode and gives me the same error and then it asks if I want it to start
> > > "Detect and Repair" and when I click yes it trys to install Office Groove not
> > > run detect and repair. How do I get around this and get Outlook to work?
> > >
> > > "Patrick Schmid [MVP]" wrote:
> > >
> > > > What are you complaining about? You installed a beta product that has a
> > > > beta setup program on your production system despite the warning that MS
> > > > posted on the download page and in violation of the beta license
> > > > agreement (which states that you need explicit permission from MS to use
> > > > the beta in a production environment).
> > > > MS is providing the manual removal steps so you have a way of completely
> > > > removing the beta without having to reformat your harddrive..
> > > >
> > > > BTW, the error message you receive is most likely not due to a failed
> > > > uninstall routine. It is more likely the case that you missed to remove
> > > > a component of the beta. The two most likely candidates are the PDF/XPS
> > > > add-in and the Expression Web Beta. See the appropriate error message on
> > > > my RTM issues page linked below.
> > > >
> > > > Patrick Schmid [OneNote MVP]
> > > > --------------
> > > > http://pschmid.net
> > > > ***
> > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > http://pschmid.net/blog/2006/09/18/43
> > > > ***
> > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > ***
> > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > >
> > > > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > > > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> > > >
> > > > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > > > telling me the beta is not uninstalled.
> > > > >
> > > > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > > > so that I'm unable to install full product. I called Microsoft at the
> > > > > suggestion of the TS2 technician and was told that telephone support for the
> > > > > product will not begin until January 31. I have not attempted the manual
> > > > > uninstall referenced in your post and will do so now.
> > > > >
> > > > > "HappyRVers" wrote:
> > > > >
> > > > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > > > have downloaded the installer cleanup tool but it looks like it might
> > > > > > decommission many of my installed programs and gives no indication that it
> > > > > > will do anything to any left over beta information. Can anyone help me get
> > > > > > around this problem?
> > > >
> > > >
> >
> >

> Got it to run by manually uninstalling four components throught
msiexec that
> were not visible in add/remove, (leftovers). As far as the intemperate
> remarks by the boob above, my system is my own personal and not for mission
> critical applications. Nonetheless, I DO NOT EXPECT TO HAVE MY MACHINE EATEN
> BY INCOMPETENT PROGRAMMING.
Are you willing to completely reformat your hard drive and reinstall
your Windows and all your programs from scratch? If no, then your home
machine is not a pure test machine, but a production machine, and hence
my comments applies. It doesn't matter whether it is used for mission
critical apps or not.
Beta software has bugs. Period. That is what the word beta implies. It's
the price you paid for using it.

> I eventually stopped trying to keep drilling down to all the registry hacks
> as there are hundreds of leftover references to Office12 even after uninstall.
All it takes is reading the manual removal step KB. You can get rid of
all traces of Office 12 in about 30 mins or less using those steps.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

>
> I do have Outlook 12 running although Business Contact Manager database
> creation failed.
>
> "HappyRVers" wrote:
>
> > Further, after I rerun the installer program and select repair and let the
> > program try to correct the problem it still gives me the msg that it can't
> > open InfoPath because of error 1605 and then trys to restart outlook in the
> > safe mode and gives me the same error and then it asks if I want it to start
> > "Detect and Repair" and when I click yes it trys to install Office Groove not
> > run detect and repair. How do I get around this and get Outlook to work?
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > What are you complaining about? You installed a beta product that has a
> > > beta setup program on your production system despite the warning that MS
> > > posted on the download page and in violation of the beta license
> > > agreement (which states that you need explicit permission from MS to use
> > > the beta in a production environment).
> > > MS is providing the manual removal steps so you have a way of completely
> > > removing the beta without having to reformat your harddrive..
> > >
> > > BTW, the error message you receive is most likely not due to a failed
> > > uninstall routine. It is more likely the case that you missed to remove
> > > a component of the beta. The two most likely candidates are the PDF/XPS
> > > add-in and the Expression Web Beta. See the appropriate error message on
> > > my RTM issues page linked below.
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > http://pschmid.net/blog/2006/09/18/43
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> > >
> > > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > > telling me the beta is not uninstalled.
> > > >
> > > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > > so that I'm unable to install full product. I called Microsoft at the
> > > > suggestion of the TS2 technician and was told that telephone support for the
> > > > product will not begin until January 31. I have not attempted the manual
> > > > uninstall referenced in your post and will do so now.
> > > >
> > > > "HappyRVers" wrote:
> > > >
> > > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > > have downloaded the installer cleanup tool but it looks like it might
> > > > > decommission many of my installed programs and gives no indication that it
> > > > > will do anything to any left over beta information. Can anyone help me get
> > > > > around this problem?
> > >
> > >

Access, Excel, PowerPoint, Word, Diagnostics (Tools), Publisher 2007 all load
and run. Diagnostics reports no problems. Outlook and Groove won't run.
When I try to run Outlook I get the following: "Microsoft Office Outlook
can't start Microsoft InfoPath. Microsoft Office Outlook can't install the
necessary files due to Windows Installer Error 1605. This action is only
valid for products that are currently installed."

"Patrick Schmid [MVP]" wrote:

> And what is still left on your system? And which error are you running
> into?
>
> Patrick Schmid [OneNote MVP]
> --------------
> http://pschmid.net
> ***
> Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> Office 2007 Beta 2 Technical Refresh (B2TR):
> http://pschmid.net/blog/2006/09/18/43
> ***
> Customize Office 2007: http://pschmid.net/office2007/customize
> RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> OneNote 2007: http://pschmid.net/office2007/onenote
> ***
> Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
>
> "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> news:97EFB02E-A70E-4B5D-B13C-531D71AAE8A4@microsoft.com:
>
> > I downloaded the trial but used the key I was provided at the launch 2007 to
> > install the Pro version.
> >
> > "Patrick Schmid [MVP]" wrote:
> >
> > > I am not sure which state your system is in. Do you still have the beta
> > > installed or is this about the trial?
> > >
> > > Patrick Schmid [OneNote MVP]
> > > --------------
> > > http://pschmid.net
> > > ***
> > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > http://pschmid.net/blog/2006/09/18/43
> > > ***
> > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > ***
> > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > >
> > > "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> > > news:F02407E0-3BDC-4710-8826-C33E2FD0B9D1@microsoft.com:
> > >
> > > > Further, after I rerun the installer program and select repair and let the
> > > > program try to correct the problem it still gives me the msg that it can't
> > > > open InfoPath because of error 1605 and then trys to restart outlook in the
> > > > safe mode and gives me the same error and then it asks if I want it to start
> > > > "Detect and Repair" and when I click yes it trys to install Office Groove not
> > > > run detect and repair. How do I get around this and get Outlook to work?
> > > >
> > > > "Patrick Schmid [MVP]" wrote:
> > > >
> > > > > What are you complaining about? You installed a beta product that has a
> > > > > beta setup program on your production system despite the warning that MS
> > > > > posted on the download page and in violation of the beta license
> > > > > agreement (which states that you need explicit permission from MS to use
> > > > > the beta in a production environment).
> > > > > MS is providing the manual removal steps so you have a way of completely
> > > > > removing the beta without having to reformat your harddrive..
> > > > >
> > > > > BTW, the error message you receive is most likely not due to a failed
> > > > > uninstall routine. It is more likely the case that you missed to remove
> > > > > a component of the beta. The two most likely candidates are the PDF/XPS
> > > > > add-in and the Expression Web Beta. See the appropriate error message on
> > > > > my RTM issues page linked below.
> > > > >
> > > > > Patrick Schmid [OneNote MVP]
> > > > > --------------
> > > > > http://pschmid.net
> > > > > ***
> > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > ***
> > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > ***
> > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > >
> > > > > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > > > > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> > > > >
> > > > > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > > > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > > > > telling me the beta is not uninstalled.
> > > > > >
> > > > > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > > > > so that I'm unable to install full product. I called Microsoft at the
> > > > > > suggestion of the TS2 technician and was told that telephone support for the
> > > > > > product will not begin until January 31. I have not attempted the manual
> > > > > > uninstall referenced in your post and will do so now.
> > > > > >
> > > > > > "HappyRVers" wrote:
> > > > > >
> > > > > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > > > > have downloaded the installer cleanup tool but it looks like it might
> > > > > > > decommission many of my installed programs and gives no indication that it
> > > > > > > will do anything to any left over beta information. Can anyone help me get
> > > > > > > around this problem?
> > > > >
> > > > >
> > >
> > >
>
>

I believe that I have removed all of 2007 (Beta) but it still appeares in the
add/remove program list. All of 2003 has been removed except for web
components. It also reports that Microsoft Office 2007 Primary Interop
Assemblies and Microsoft Office Small Business Connectivity Components are
still there.

"HappyRVers" wrote:

> Access, Excel, PowerPoint, Word, Diagnostics (Tools), Publisher 2007 all load
> and run. Diagnostics reports no problems. Outlook and Groove won't run.
> When I try to run Outlook I get the following: "Microsoft Office Outlook
> can't start Microsoft InfoPath. Microsoft Office Outlook can't install the
> necessary files due to Windows Installer Error 1605. This action is only
> valid for products that are currently installed."
>
> "Patrick Schmid [MVP]" wrote:
>
> > And what is still left on your system? And which error are you running
> > into?
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> > news:97EFB02E-A70E-4B5D-B13C-531D71AAE8A4@microsoft.com:
> >
> > > I downloaded the trial but used the key I was provided at the launch 2007 to
> > > install the Pro version.
> > >
> > > "Patrick Schmid [MVP]" wrote:
> > >
> > > > I am not sure which state your system is in. Do you still have the beta
> > > > installed or is this about the trial?
> > > >
> > > > Patrick Schmid [OneNote MVP]
> > > > --------------
> > > > http://pschmid.net
> > > > ***
> > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > http://pschmid.net/blog/2006/09/18/43
> > > > ***
> > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > ***
> > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > >
> > > > "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> > > > news:F02407E0-3BDC-4710-8826-C33E2FD0B9D1@microsoft.com:
> > > >
> > > > > Further, after I rerun the installer program and select repair and let the
> > > > > program try to correct the problem it still gives me the msg that it can't
> > > > > open InfoPath because of error 1605 and then trys to restart outlook in the
> > > > > safe mode and gives me the same error and then it asks if I want it to start
> > > > > "Detect and Repair" and when I click yes it trys to install Office Groove not
> > > > > run detect and repair. How do I get around this and get Outlook to work?
> > > > >
> > > > > "Patrick Schmid [MVP]" wrote:
> > > > >
> > > > > > What are you complaining about? You installed a beta product that has a
> > > > > > beta setup program on your production system despite the warning that MS
> > > > > > posted on the download page and in violation of the beta license
> > > > > > agreement (which states that you need explicit permission from MS to use
> > > > > > the beta in a production environment).
> > > > > > MS is providing the manual removal steps so you have a way of completely
> > > > > > removing the beta without having to reformat your harddrive..
> > > > > >
> > > > > > BTW, the error message you receive is most likely not due to a failed
> > > > > > uninstall routine. It is more likely the case that you missed to remove
> > > > > > a component of the beta. The two most likely candidates are the PDF/XPS
> > > > > > add-in and the Expression Web Beta. See the appropriate error message on
> > > > > > my RTM issues page linked below.
> > > > > >
> > > > > > Patrick Schmid [OneNote MVP]
> > > > > > --------------
> > > > > > http://pschmid.net
> > > > > > ***
> > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > > ***
> > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > ***
> > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > >
> > > > > > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > > > > > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> > > > > >
> > > > > > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > > > > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > > > > > telling me the beta is not uninstalled.
> > > > > > >
> > > > > > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > > > > > so that I'm unable to install full product. I called Microsoft at the
> > > > > > > suggestion of the TS2 technician and was told that telephone support for the
> > > > > > > product will not begin until January 31. I have not attempted the manual
> > > > > > > uninstall referenced in your post and will do so now.
> > > > > > >
> > > > > > > "HappyRVers" wrote:
> > > > > > >
> > > > > > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > > > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > > > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > > > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > > > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > > > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > > > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > > > > > have downloaded the installer cleanup tool but it looks like it might
> > > > > > > > decommission many of my installed programs and gives no indication that it
> > > > > > > > will do anything to any left over beta information. Can anyone help me get
> > > > > > > > around this problem?
> > > > > >
> > > > > >
> > > >
> > > >
> >
> >

Can you open Outlook in safe mode using Start, Run, "outlook /safe"?
If yes, then go into Tools, Options, Other, Advanced Options and
deselect "Enable InfoPath E-Mail Forms". Does that make the error go
away?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
news:98773C8D-A0C8-4319-85CA-33EB89340CCD@microsoft.com:

> Access, Excel, PowerPoint, Word, Diagnostics (Tools), Publisher 2007 all load
> and run. Diagnostics reports no problems. Outlook and Groove won't run.
> When I try to run Outlook I get the following: "Microsoft Office Outlook
> can't start Microsoft InfoPath. Microsoft Office Outlook can't install the
> necessary files due to Windows Installer Error 1605. This action is only
> valid for products that are currently installed."
>
> "Patrick Schmid [MVP]" wrote:
>
> > And what is still left on your system? And which error are you running
> > into?
> >
> > Patrick Schmid [OneNote MVP]
> > --------------
> > http://pschmid.net
> > ***
> > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > Office 2007 Beta 2 Technical Refresh (B2TR):
> > http://pschmid.net/blog/2006/09/18/43
> > ***
> > Customize Office 2007: http://pschmid.net/office2007/customize
> > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > OneNote 2007: http://pschmid.net/office2007/onenote
> > ***
> > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> >
> > "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> > news:97EFB02E-A70E-4B5D-B13C-531D71AAE8A4@microsoft.com:
> >
> > > I downloaded the trial but used the key I was provided at the launch 2007 to
> > > install the Pro version.
> > >
> > > "Patrick Schmid [MVP]" wrote:
> > >
> > > > I am not sure which state your system is in. Do you still have the beta
> > > > installed or is this about the trial?
> > > >
> > > > Patrick Schmid [OneNote MVP]
> > > > --------------
> > > > http://pschmid.net
> > > > ***
> > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > http://pschmid.net/blog/2006/09/18/43
> > > > ***
> > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > ***
> > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > >
> > > > "HappyRVers" <HappyRVers@discussions.microsoft.com> wrote in message
> > > > news:F02407E0-3BDC-4710-8826-C33E2FD0B9D1@microsoft.com:
> > > >
> > > > > Further, after I rerun the installer program and select repair and let the
> > > > > program try to correct the problem it still gives me the msg that it can't
> > > > > open InfoPath because of error 1605 and then trys to restart outlook in the
> > > > > safe mode and gives me the same error and then it asks if I want it to start
> > > > > "Detect and Repair" and when I click yes it trys to install Office Groove not
> > > > > run detect and repair. How do I get around this and get Outlook to work?
> > > > >
> > > > > "Patrick Schmid [MVP]" wrote:
> > > > >
> > > > > > What are you complaining about? You installed a beta product that has a
> > > > > > beta setup program on your production system despite the warning that MS
> > > > > > posted on the download page and in violation of the beta license
> > > > > > agreement (which states that you need explicit permission from MS to use
> > > > > > the beta in a production environment).
> > > > > > MS is providing the manual removal steps so you have a way of completely
> > > > > > removing the beta without having to reformat your harddrive..
> > > > > >
> > > > > > BTW, the error message you receive is most likely not due to a failed
> > > > > > uninstall routine. It is more likely the case that you missed to remove
> > > > > > a component of the beta. The two most likely candidates are the PDF/XPS
> > > > > > add-in and the Expression Web Beta. See the appropriate error message on
> > > > > > my RTM issues page linked below.
> > > > > >
> > > > > > Patrick Schmid [OneNote MVP]
> > > > > > --------------
> > > > > > http://pschmid.net
> > > > > > ***
> > > > > > Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
> > > > > > Office 2007 Beta 2 Technical Refresh (B2TR):
> > > > > > http://pschmid.net/blog/2006/09/18/43
> > > > > > ***
> > > > > > Customize Office 2007: http://pschmid.net/office2007/customize
> > > > > > RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
> > > > > > OneNote 2007: http://pschmid.net/office2007/onenote
> > > > > > ***
> > > > > > Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
> > > > > >
> > > > > > "Alexcomp" <Alexcomp@discussions.microsoft.com> wrote in message
> > > > > > news:CA8D2FD6-E426-486D-9AEB-3DCF2A11C616@microsoft.com:
> > > > > >
> > > > > > > I have the identical problem! Attended Birmingham launch yesterday - got
> > > > > > > full product key - downloaded - uninstalled 2007 Beta - errors every time
> > > > > > > telling me the beta is not uninstalled.
> > > > > > >
> > > > > > > MICROSOFT - ARE YOU LISTENING? Your beta uninstall has trashed my machine
> > > > > > > so that I'm unable to install full product. I called Microsoft at the
> > > > > > > suggestion of the TS2 technician and was told that telephone support for the
> > > > > > > product will not begin until January 31. I have not attempted the manual
> > > > > > > uninstall referenced in your post and will do so now.
> > > > > > >
> > > > > > > "HappyRVers" wrote:
> > > > > > >
> > > > > > > > I attended the Tampa "ready for a new day launch 2007" last week and received
> > > > > > > > the necessary keys for free copies of Office Professional 2007 and Office
> > > > > > > > Groove 2007. I had previously installed Office Professional 2007 (BETA)
> > > > > > > > which was working fine. When I returned home and tried to uninstall the beta
> > > > > > > > version it wouldn't uninstall so I had to use the manual proceedures in
> > > > > > > > "support.microsoft.com/kb/928218" to uninstall it. I was then able to
> > > > > > > > install office pro 2007 but when I try to run Outlook I get error 1605. I
> > > > > > > > have downloaded the installer cleanup tool but it looks like it might
> > > > > > > > decommission many of my installed programs and gives no indication that it
> > > > > > > > will do anything to any left over beta information. Can anyone help me get
> > > > > > > > around this problem?
> > > > > >
> > > > > >
> > > >
> > > >
> >
> >