Facing a error on Office 2007 while activating it through Volume License key. The error says about product installation failure. I had tried to roll back to the older edition but somehow it does not worked. I am using a system running on Citrix PS4 x64. I hope this would not be so complicated to install. There must be some way to fix the issue. I had added a patch to the system.
Event Logs
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11704
Date: 11/28/2006
Time: 6:36:50 PM
User: administrator
Computer: TERMINAL
Description:
Product: Microsoft Office Access Setup Metadata MUI (English) 2007 -- Error 1704. An installation for Microsoft Office Professional Plus 2007 is currently suspended. You must undo the changes made by that
installation to continue. Do you want to undo those changes?
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 11/28/2006
Time: 6:36:22 PM
User: administrator
Computer: TERMINAL
Description:
Internal MSI error. Installer terminated prematurely.
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11704
Date: 11/28/2006
Time: 6:35:39 PM
User: administrator
Computer: TERMINAL
Description:
Product: Microsoft Office Office 64-bit Components 2007 -- Error
1704.An installation for Microsoft Office Professional Plus 2007 is
currently suspended. You must undo the changes made by that
installation to continue. Do you want to undo those changes?
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