I am new to Microsoft Office Customization Tool. I am trying to use this in Office 2007 through setup.exe /admin mode. It looks to be working fine but due to some issue I am facing installation failure at some point. It has not broken so instantly. When I try to run the same I am getting a error saying that unable to get product info. Also when the user from its end when double click on setup.exe he is getting error that setup did not completely successfully. I had tried to reconfigure the custom msp files but not getting any help on the same. It looks there is no major difference among the files which are on the network.