Microsoft Office Professional 7 Beta - Installation Problem

I have been unsuccessful in installing the Beta version of MS Office
Professional 7 downloaded from the Microsoft site. The installation proceeds
without problem until the end, when I receive the following error message:
Error 1406. Setup cannot write the value BandCLSID to the registry key
\Software\Microsoft\Internet
Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}. Verify that you
have sufficient permissions to access the registry or contact Microsoft
Product Support Services (PSS) for assistance. For information about how to
contact PSS, see
C:\DOCUMEN~1\Owner\LOCALS~1\Temp\OWP16.tmp\office.en-us\PSS10R.CHM.

The file PSS10R.CHM does not exist in that directory. When I called
Microsoft Product Support, they were particularly unhelpful, Can anybody
assist me with this issue, or should I simply chuck the beta version and wait
until the product is available.

Thanks very much.

WJ

Chuck the beta version and wait until the final release.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, William Jacobson asked:

| I have been unsuccessful in installing the Beta version of MS Office
| Professional 7 downloaded from the Microsoft site. The installation
| proceeds without problem until the end, when I receive the following
| error message: Error 1406. Setup cannot write the value BandCLSID to
| the registry key \Software\Microsoft\Internet
| Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}. Verify
| that you have sufficient permissions to access the registry or
| contact Microsoft Product Support Services (PSS) for assistance. For
| information about how to contact PSS, see
| C:\DOCUMEN~1\Owner\LOCALS~1\Temp\OWP16.tmp\office.en-us\PSS10R.CHM.
|
| The file PSS10R.CHM does not exist in that directory. When I called
| Microsoft Product Support, they were particularly unhelpful, Can
| anybody assist me with this issue, or should I simply chuck the beta
| version and wait until the product is available.
|
| Thanks very much.
|
| WJ

How do you install it?

I would turn off UAP.


On Sun, 11 Jun 2006 08:51:01 -0700, William Jacobson
<WilliamJacobson@discussions.microsoft.com> wrote:

>I have been unsuccessful in installing the Beta version of MS Office
>Professional 7 downloaded from the Microsoft site. The installation proceeds
>without problem until the end, when I receive the following error message:
>Error 1406. Setup cannot write the value BandCLSID to the registry key
>\Software\Microsoft\Internet
>Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}. Verify that you
>have sufficient permissions to access the registry or contact Microsoft
>Product Support Services (PSS) for assistance. For information about how to
>contact PSS, see
>C:\DOCUMEN~1\Owner\LOCALS~1\Temp\OWP16.tmp\office.en-us\PSS10R.CHM.
>
>The file PSS10R.CHM does not exist in that directory. When I called
>Microsoft Product Support, they were particularly unhelpful, Can anybody
>assist me with this issue, or should I simply chuck the beta version and wait
>until the product is available.
>
>Thanks very much.
>
>WJ

Hi,

You could give a shot by disabling softwares like Spy-Sweeper or even try
installing Office in the Windows Clean boot.

http://support.microsoft.com/default...b;EN-US;310353

Thanks,

Mittu


"David Sherman" wrote:

> How do you install it?
>
> I would turn off UAP.
>
>
> On Sun, 11 Jun 2006 08:51:01 -0700, William Jacobson
> <WilliamJacobson@discussions.microsoft.com> wrote:
>
> >I have been unsuccessful in installing the Beta version of MS Office
> >Professional 7 downloaded from the Microsoft site. The installation proceeds
> >without problem until the end, when I receive the following error message:
> >Error 1406. Setup cannot write the value BandCLSID to the registry key
> >\Software\Microsoft\Internet
> >Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}. Verify that you
> >have sufficient permissions to access the registry or contact Microsoft
> >Product Support Services (PSS) for assistance. For information about how to
> >contact PSS, see
> >C:\DOCUMEN~1\Owner\LOCALS~1\Temp\OWP16.tmp\office.en-us\PSS10R.CHM.
> >
> >The file PSS10R.CHM does not exist in that directory. When I called
> >Microsoft Product Support, they were particularly unhelpful, Can anybody
> >assist me with this issue, or should I simply chuck the beta version and wait
> >until the product is available.
> >
> >Thanks very much.
> >
> >WJ
>
>

[JamesR404]

Hey there!

I have exactly the same issue with MS Groove. The offered suggestions down help. I did find that I don't have permissions on the registry keys mentioned on the errors, but when I take ownership and delete them and try to reinstall, I still get the same error.

Rather a sticky error. Don't feel like paying 300 dollars for Microsoft tech support to suggest that I'd reinstall my OS.