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Thread: Setup cannot find proplus.ww\office64ww.msi

  1. #1
    Join Date
    Sep 2004
    Posts
    79

    Setup cannot find proplus.ww\office64ww.msi

    While running Office 2007 setup on Vista 64bit, I receive error that office64ww.msi is missing. It is a new retail dvd that purchased recently.I bought a 2 user Office 2007 Pro-Plus DVD. I had purchased from MS partner. Whenever I try to run the setup from disc I am getting this error. I do not know where to find this file, but the error is not expected on this new disc. I checked in my system for any old edition of Office installed. There was 2003 and I removed it. But still it is not working. I never thought this type of issues still exist on the license copy of Office disc.

  2. #2
    Join Date
    Sep 2004
    Posts
    154
    I think you will need to contact Microsoft for the issue. There is chance that this is corrupted and due to which you are not able to run a proper setup. One small solution you can try is disable your antivirus setup and run the setup back. There are chances that any internal security application is blocking the file and that is the reason it is not working at all.

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