Results 1 to 4 of 4

Thread: Office 2007 installation fails with error code Error 1712

  1. #1
    Join Date
    Aug 2004
    Posts
    43

    Office 2007 installation fails with error code Error 1712

    I am having Windows XP SP2 system which was running with Office 2003 until yesterday. As I wanted to upgrade my Office 2003 to the latest Office 2007, I removed older version and since yesterday am trying to do the same but I keep getting various error codes. Let me list them all here:

    Error 1704. An installation for Microsoft Office Professional Plus 2007 is
    currently suspended. You must undo the changes made by that installation to
    continue. Do you want to undo those changes?

    Error 1712. One or more of the files required to restore your computer to
    its previous state could not be found. Restoration will not be possible.'

    Error: Failed to configure: {90120000-006E-0409-0000-0000000FF1CE}
    ErrorCode: 1603(0x643)


    I have done whatever I could, now seeking for some working suggestions. Thanks in advance.

  2. #2
    Join Date
    Jun 2006
    Posts
    200

    Re: Office 2007 installation fails with error code Error 1712

    All these problems occurs due to some conflict in registry keys of earlier office version and new office. You said you removed Office 2003 from Control Panel but that leaves some keys and files hidden on your system that can only be removed by disk cleanup and clean boot. Try these out, do a clean boot and try installing the new Office.

    As far as Error 1712 is concerned, I hope this KB Article will help you out: http://support.microsoft.com/kb/823826

  3. #3
    Join Date
    Aug 2004
    Posts
    43

    Re: Office 2007 installation fails with error code Error 1712

    Thanks for quick response buddy but unfortunately that dint helped me. Along I also tried the following http://support.microsoft.com/kb/834484 and http://support.microsoft.com/kb/928218/ but yet unable to install my Office successfully.

    What else ?

  4. #4
    Join Date
    Jan 2006
    Posts
    3,792

    Re: Office 2007 installation fails with error code Error 1712

    Well it surely problem with leftover files because I have been through this situation. I did lots of research and later found a tool called “Error 1704 Cleanup Utility” that really helped me out. I’ll suggest you to download and try cleaning out with the help of this. You can download Error 1704 Cleanup Utility from here.

Similar Threads

  1. Replies: 4
    Last Post: 16-04-2011, 06:46 AM
  2. Office 2010 Installation fails without error codes
    By Cr4z33 in forum Office Setup
    Replies: 2
    Last Post: 19-01-2011, 02:44 PM
  3. Replies: 4
    Last Post: 29-07-2010, 02:04 PM
  4. office 2007 SP2 update fails error code 80070641
    By amidanr in forum Windows Software
    Replies: 8
    Last Post: 08-07-2009, 04:56 PM
  5. KB911562 installation fails - Error Code 0x8007F0DA
    By Brad in forum Windows Update
    Replies: 19
    Last Post: 02-05-2008, 07:45 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,713,305,051.81159 seconds with 17 queries