Unable to uninstall office professional edition 2003

I am trying to uninstall Office 2003 from a Windows XP Professional w/SP3
and failing.

When ever I open a document with Microsoft Word 2003 it crashes.

Whenever I send an email with Outlook Express 6.0 it starts running the
installer, which I have to cancel (and which takes about 4 minutes to do
so).

I found the original disk, but is is scratched and if I run it, Windows blue
screens!!!!


I have downloaded the resource kit and run the removal wizard, but Office
2003 is still there!

HELP!

If I try to uninstall from the Control Panel I am told:

"The patch package could not be opened. Verify that the patch package
exists and that you can access it, or contact the application vendor to
verify that this is a valid Windows Installer patch package."

I have NO IDEA what this is rambling on about. I just want to uninstall
Microsoft Office Professional Edition 2003 and get back to being able to
send emai.

Please help me to uninstall office 2003.

Hi, Austin,

When you say Outlook Express runs "the installer", you mean the Windows
Installer? Outlook Express isn't part of Office, so I'm not sure why that
would resolve the issue with OE. The Word issue might be helped by repairing
your Office installation, however, it appears that isn't working.

As for your scratched installation media, here are a couple of articles that
might help:

http://support.microsoft.com/kb/326246
http://support.microsoft.com/kb/826321

For removing Office 2003 registry entries so you can re-install it:

http://support.microsoft.com/kb/295823

You refer to some wizard, and I'm not sure by your description if it's the
Windows Installer Cleanup Utility that you ran, so you might try that, if
not. Here are the instructions for using it.

http://support.microsoft.com/kb/290301

Then you should be able to re-install Office from your "good" installation
media, should you choose to.

--
Susan Ramlet
**please reply to the newsgroup so others may benefit**


"Austin Powers" <AustinPowers@pobox.com> wrote in message
news:ZIGul.42092$l71.18521@newsfe23.iad...
>I am trying to uninstall Office 2003 from a Windows XP Professional w/SP3
>and failing.
>
> When ever I open a document with Microsoft Word 2003 it crashes.
>
> Whenever I send an email with Outlook Express 6.0 it starts running the
> installer, which I have to cancel (and which takes about 4 minutes to do
> so).
>
> I found the original disk, but is is scratched and if I run it, Windows
> blue screens!!!!
>
>
> I have downloaded the resource kit and run the removal wizard, but Office
> 2003 is still there!
>
> HELP!
>
> If I try to uninstall from the Control Panel I am told:
>
> "The patch package could not be opened. Verify that the patch package
> exists and that you can access it, or contact the application vendor to
> verify that this is a valid Windows Installer patch package."
>
> I have NO IDEA what this is rambling on about. I just want to uninstall
> Microsoft Office Professional Edition 2003 and get back to being able to
> send emai.
>
> Please help me to uninstall office 2003.
>

http://support.microsoft.com/kb/295823
maybe helps

"Austin Powers" <AustinPowers@pobox.com> wrote in message
news:ZIGul.42092$l71.18521@newsfe23.iad...
>I am trying to uninstall Office 2003 from a Windows XP Professional w/SP3
>and failing.
>
> When ever I open a document with Microsoft Word 2003 it crashes.
>
> Whenever I send an email with Outlook Express 6.0 it starts running the
> installer, which I have to cancel (and which takes about 4 minutes to do
> so).
>
> I found the original disk, but is is scratched and if I run it, Windows
> blue screens!!!!
>
>
> I have downloaded the resource kit and run the removal wizard, but Office
> 2003 is still there!
>
> HELP!
>
> If I try to uninstall from the Control Panel I am told:
>
> "The patch package could not be opened. Verify that the patch package
> exists and that you can access it, or contact the application vendor to
> verify that this is a valid Windows Installer patch package."
>
> I have NO IDEA what this is rambling on about. I just want to uninstall
> Microsoft Office Professional Edition 2003 and get back to being able to
> send emai.
>
> Please help me to uninstall office 2003.
>

Also use this to fix the installer problem and then post back about Word

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Austin Powers" <AustinPowers@pobox.com> wrote in message
news:ZIGul.42092$l71.18521@newsfe23.iad...
>I am trying to uninstall Office 2003 from a Windows XP Professional w/SP3 and
>failing.
>
> When ever I open a document with Microsoft Word 2003 it crashes.
>
> Whenever I send an email with Outlook Express 6.0 it starts running the installer,
> which I have to cancel (and which takes about 4 minutes to do so).
>
> I found the original disk, but is is scratched and if I run it, Windows blue
> screens!!!!
>
>
> I have downloaded the resource kit and run the removal wizard, but Office 2003 is
> still there!
>
> HELP!
>
> If I try to uninstall from the Control Panel I am told:
>
> "The patch package could not be opened. Verify that the patch package exists and
> that you can access it, or contact the application vendor to verify that this is a
> valid Windows Installer patch package."
>
> I have NO IDEA what this is rambling on about. I just want to uninstall Microsoft
> Office Professional Edition 2003 and get back to being able to send emai.
>
> Please help me to uninstall office 2003.
>

I had already looked on Google and found this information, but the
'uninstaller' only seems to know about two DLLs, which are to do with
speech, so it does not help at all.


"DL" <address@invalid> wrote in message
news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
> http://support.microsoft.com/kb/295823
> maybe helps
>
> "Austin Powers" <AustinPowers@pobox.com> wrote in message
> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>I am trying to uninstall Office 2003 from a Windows XP Professional w/SP3
>>and failing.
>>
>> When ever I open a document with Microsoft Word 2003 it crashes.
>>
>> Whenever I send an email with Outlook Express 6.0 it starts running the
>> installer, which I have to cancel (and which takes about 4 minutes to do
>> so).
>>
>> I found the original disk, but is is scratched and if I run it, Windows
>> blue screens!!!!
>>
>>
>> I have downloaded the resource kit and run the removal wizard, but Office
>> 2003 is still there!
>>
>> HELP!
>>
>> If I try to uninstall from the Control Panel I am told:
>>
>> "The patch package could not be opened. Verify that the patch package
>> exists and that you can access it, or contact the application vendor to
>> verify that this is a valid Windows Installer patch package."
>>
>> I have NO IDEA what this is rambling on about. I just want to uninstall
>> Microsoft Office Professional Edition 2003 and get back to being able to
>> send emai.
>>
>> Please help me to uninstall office 2003.
>>
>
>

The utility removes the installer info

Are you able to copy your cd to hd using run/command line commands?

"Austin Powers" <AustinPowers@pobox.com> wrote in message
news:6fRul.43254$l71.30310@newsfe23.iad...
>I had already looked on Google and found this information, but the
>'uninstaller' only seems to know about two DLLs, which are to do with
>speech, so it does not help at all.
>
>
> "DL" <address@invalid> wrote in message
> news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
>> http://support.microsoft.com/kb/295823
>> maybe helps
>>
>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>>I am trying to uninstall Office 2003 from a Windows XP Professional w/SP3
>>>and failing.
>>>
>>> When ever I open a document with Microsoft Word 2003 it crashes.
>>>
>>> Whenever I send an email with Outlook Express 6.0 it starts running the
>>> installer, which I have to cancel (and which takes about 4 minutes to do
>>> so).
>>>
>>> I found the original disk, but is is scratched and if I run it, Windows
>>> blue screens!!!!
>>>
>>>
>>> I have downloaded the resource kit and run the removal wizard, but
>>> Office 2003 is still there!
>>>
>>> HELP!
>>>
>>> If I try to uninstall from the Control Panel I am told:
>>>
>>> "The patch package could not be opened. Verify that the patch package
>>> exists and that you can access it, or contact the application vendor to
>>> verify that this is a valid Windows Installer patch package."
>>>
>>> I have NO IDEA what this is rambling on about. I just want to uninstall
>>> Microsoft Office Professional Edition 2003 and get back to being able to
>>> send emai.
>>>
>>> Please help me to uninstall office 2003.
>>>
>>
>>
>
>

Yes, I have already copied the contendts of the CD to my hard drive BUT when
I run it, all I EVER see is the darned message about the 'patch package',
and that is where I am stuck. IF ONLY I COULD GET RID OF THIS PATCH
PACKAGE, WHATEVER THAT MIGHT BE.

Is there any log file that shows me what the 'patch package' is, so that I
can uninstall or deleted it or do what ever it takes to obliterate it from
my computer so that I can get on and continue to use it.




"DL" <address@invalid> wrote in message
news:u$KphsMpJHA.4436@TK2MSFTNGP05.phx.gbl...
> The utility removes the installer info
>
> Are you able to copy your cd to hd using run/command line commands?
>
> "Austin Powers" <AustinPowers@pobox.com> wrote in message
> news:6fRul.43254$l71.30310@newsfe23.iad...
>>I had already looked on Google and found this information, but the
>>'uninstaller' only seems to know about two DLLs, which are to do with
>>speech, so it does not help at all.
>>
>>
>> "DL" <address@invalid> wrote in message
>> news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
>>> http://support.microsoft.com/kb/295823
>>> maybe helps
>>>
>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>>>I am trying to uninstall Office 2003 from a Windows XP Professional
>>>>w/SP3 and failing.
>>>>
>>>> When ever I open a document with Microsoft Word 2003 it crashes.
>>>>
>>>> Whenever I send an email with Outlook Express 6.0 it starts running the
>>>> installer, which I have to cancel (and which takes about 4 minutes to
>>>> do so).
>>>>
>>>> I found the original disk, but is is scratched and if I run it, Windows
>>>> blue screens!!!!
>>>>
>>>>
>>>> I have downloaded the resource kit and run the removal wizard, but
>>>> Office 2003 is still there!
>>>>
>>>> HELP!
>>>>
>>>> If I try to uninstall from the Control Panel I am told:
>>>>
>>>> "The patch package could not be opened. Verify that the patch package
>>>> exists and that you can access it, or contact the application vendor to
>>>> verify that this is a valid Windows Installer patch package."
>>>>
>>>> I have NO IDEA what this is rambling on about. I just want to
>>>> uninstall Microsoft Office Professional Edition 2003 and get back to
>>>> being able to send emai.
>>>>
>>>> Please help me to uninstall office 2003.
>>>>
>>>
>>>
>>
>>
>
>

That error is explained in the link I posted, the uninstall clean up tool
should be used to remove all office 2003 entries

"Austin Powers" <AustinPowers@pobox.com> wrote in message
news:t4Sul.120949$fM1.80086@newsfe14.iad...
> Yes, I have already copied the contendts of the CD to my hard drive BUT
> when I run it, all I EVER see is the darned message about the 'patch
> package', and that is where I am stuck. IF ONLY I COULD GET RID OF THIS
> PATCH PACKAGE, WHATEVER THAT MIGHT BE.
>
> Is there any log file that shows me what the 'patch package' is, so that I
> can uninstall or deleted it or do what ever it takes to obliterate it from
> my computer so that I can get on and continue to use it.
>
>
>
>
> "DL" <address@invalid> wrote in message
> news:u$KphsMpJHA.4436@TK2MSFTNGP05.phx.gbl...
>> The utility removes the installer info
>>
>> Are you able to copy your cd to hd using run/command line commands?
>>
>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>> news:6fRul.43254$l71.30310@newsfe23.iad...
>>>I had already looked on Google and found this information, but the
>>>'uninstaller' only seems to know about two DLLs, which are to do with
>>>speech, so it does not help at all.
>>>
>>>
>>> "DL" <address@invalid> wrote in message
>>> news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
>>>> http://support.microsoft.com/kb/295823
>>>> maybe helps
>>>>
>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>>>>I am trying to uninstall Office 2003 from a Windows XP Professional
>>>>>w/SP3 and failing.
>>>>>
>>>>> When ever I open a document with Microsoft Word 2003 it crashes.
>>>>>
>>>>> Whenever I send an email with Outlook Express 6.0 it starts running
>>>>> the installer, which I have to cancel (and which takes about 4 minutes
>>>>> to do so).
>>>>>
>>>>> I found the original disk, but is is scratched and if I run it,
>>>>> Windows blue screens!!!!
>>>>>
>>>>>
>>>>> I have downloaded the resource kit and run the removal wizard, but
>>>>> Office 2003 is still there!
>>>>>
>>>>> HELP!
>>>>>
>>>>> If I try to uninstall from the Control Panel I am told:
>>>>>
>>>>> "The patch package could not be opened. Verify that the patch package
>>>>> exists and that you can access it, or contact the application vendor
>>>>> to verify that this is a valid Windows Installer patch package."
>>>>>
>>>>> I have NO IDEA what this is rambling on about. I just want to
>>>>> uninstall Microsoft Office Professional Edition 2003 and get back to
>>>>> being able to send emai.
>>>>>
>>>>> Please help me to uninstall office 2003.
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

I ran the tool, and it did not fix it.


"DL" <address@invalid> wrote in message
news:OWlRtNOpJHA.1168@TK2MSFTNGP05.phx.gbl...
> That error is explained in the link I posted, the uninstall clean up tool
> should be used to remove all office 2003 entries
>
> "Austin Powers" <AustinPowers@pobox.com> wrote in message
> news:t4Sul.120949$fM1.80086@newsfe14.iad...
>> Yes, I have already copied the contendts of the CD to my hard drive BUT
>> when I run it, all I EVER see is the darned message about the 'patch
>> package', and that is where I am stuck. IF ONLY I COULD GET RID OF THIS
>> PATCH PACKAGE, WHATEVER THAT MIGHT BE.
>>
>> Is there any log file that shows me what the 'patch package' is, so that
>> I can uninstall or deleted it or do what ever it takes to obliterate it
>> from my computer so that I can get on and continue to use it.
>>
>>
>>
>>
>> "DL" <address@invalid> wrote in message
>> news:u$KphsMpJHA.4436@TK2MSFTNGP05.phx.gbl...
>>> The utility removes the installer info
>>>
>>> Are you able to copy your cd to hd using run/command line commands?
>>>
>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>> news:6fRul.43254$l71.30310@newsfe23.iad...
>>>>I had already looked on Google and found this information, but the
>>>>'uninstaller' only seems to know about two DLLs, which are to do with
>>>>speech, so it does not help at all.
>>>>
>>>>
>>>> "DL" <address@invalid> wrote in message
>>>> news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
>>>>> http://support.microsoft.com/kb/295823
>>>>> maybe helps
>>>>>
>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>>>>>I am trying to uninstall Office 2003 from a Windows XP Professional
>>>>>>w/SP3 and failing.
>>>>>>
>>>>>> When ever I open a document with Microsoft Word 2003 it crashes.
>>>>>>
>>>>>> Whenever I send an email with Outlook Express 6.0 it starts running
>>>>>> the installer, which I have to cancel (and which takes about 4
>>>>>> minutes to do so).
>>>>>>
>>>>>> I found the original disk, but is is scratched and if I run it,
>>>>>> Windows blue screens!!!!
>>>>>>
>>>>>>
>>>>>> I have downloaded the resource kit and run the removal wizard, but
>>>>>> Office 2003 is still there!
>>>>>>
>>>>>> HELP!
>>>>>>
>>>>>> If I try to uninstall from the Control Panel I am told:
>>>>>>
>>>>>> "The patch package could not be opened. Verify that the patch
>>>>>> package exists and that you can access it, or contact the application
>>>>>> vendor to verify that this is a valid Windows Installer patch
>>>>>> package."
>>>>>>
>>>>>> I have NO IDEA what this is rambling on about. I just want to
>>>>>> uninstall Microsoft Office Professional Edition 2003 and get back to
>>>>>> being able to send emai.
>>>>>>
>>>>>> Please help me to uninstall office 2003.
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

The tool only removes the installer entries, which under normal circumstance
would allow you to reinstall Office, & then uninstall it successfully

"Austin Powers" <AustinPowers@pobox.com> wrote in message
news:85Vul.121028$fM1.108760@newsfe14.iad...
>I ran the tool, and it did not fix it.
>
>
> "DL" <address@invalid> wrote in message
> news:OWlRtNOpJHA.1168@TK2MSFTNGP05.phx.gbl...
>> That error is explained in the link I posted, the uninstall clean up tool
>> should be used to remove all office 2003 entries
>>
>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>> news:t4Sul.120949$fM1.80086@newsfe14.iad...
>>> Yes, I have already copied the contendts of the CD to my hard drive BUT
>>> when I run it, all I EVER see is the darned message about the 'patch
>>> package', and that is where I am stuck. IF ONLY I COULD GET RID OF THIS
>>> PATCH PACKAGE, WHATEVER THAT MIGHT BE.
>>>
>>> Is there any log file that shows me what the 'patch package' is, so that
>>> I can uninstall or deleted it or do what ever it takes to obliterate it
>>> from my computer so that I can get on and continue to use it.
>>>
>>>
>>>
>>>
>>> "DL" <address@invalid> wrote in message
>>> news:u$KphsMpJHA.4436@TK2MSFTNGP05.phx.gbl...
>>>> The utility removes the installer info
>>>>
>>>> Are you able to copy your cd to hd using run/command line commands?
>>>>
>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>> news:6fRul.43254$l71.30310@newsfe23.iad...
>>>>>I had already looked on Google and found this information, but the
>>>>>'uninstaller' only seems to know about two DLLs, which are to do with
>>>>>speech, so it does not help at all.
>>>>>
>>>>>
>>>>> "DL" <address@invalid> wrote in message
>>>>> news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
>>>>>> http://support.microsoft.com/kb/295823
>>>>>> maybe helps
>>>>>>
>>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>>> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>>>>>>I am trying to uninstall Office 2003 from a Windows XP Professional
>>>>>>>w/SP3 and failing.
>>>>>>>
>>>>>>> When ever I open a document with Microsoft Word 2003 it crashes.
>>>>>>>
>>>>>>> Whenever I send an email with Outlook Express 6.0 it starts running
>>>>>>> the installer, which I have to cancel (and which takes about 4
>>>>>>> minutes to do so).
>>>>>>>
>>>>>>> I found the original disk, but is is scratched and if I run it,
>>>>>>> Windows blue screens!!!!
>>>>>>>
>>>>>>>
>>>>>>> I have downloaded the resource kit and run the removal wizard, but
>>>>>>> Office 2003 is still there!
>>>>>>>
>>>>>>> HELP!
>>>>>>>
>>>>>>> If I try to uninstall from the Control Panel I am told:
>>>>>>>
>>>>>>> "The patch package could not be opened. Verify that the patch
>>>>>>> package exists and that you can access it, or contact the
>>>>>>> application vendor to verify that this is a valid Windows Installer
>>>>>>> patch package."
>>>>>>>
>>>>>>> I have NO IDEA what this is rambling on about. I just want to
>>>>>>> uninstall Microsoft Office Professional Edition 2003 and get back to
>>>>>>> being able to send emai.
>>>>>>>
>>>>>>> Please help me to uninstall office 2003.
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Do you have any suggestions? How can I either find out which 'patch
package' is the offender, or manually remove Office 2003?





"DL" <address@invalid> wrote in message
news:eoe9ZyOpJHA.996@TK2MSFTNGP03.phx.gbl...
> The tool only removes the installer entries, which under normal
> circumstance would allow you to reinstall Office, & then uninstall it
> successfully
>
> "Austin Powers" <AustinPowers@pobox.com> wrote in message
> news:85Vul.121028$fM1.108760@newsfe14.iad...
>>I ran the tool, and it did not fix it.
>>
>>
>> "DL" <address@invalid> wrote in message
>> news:OWlRtNOpJHA.1168@TK2MSFTNGP05.phx.gbl...
>>> That error is explained in the link I posted, the uninstall clean up
>>> tool should be used to remove all office 2003 entries
>>>
>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>> news:t4Sul.120949$fM1.80086@newsfe14.iad...
>>>> Yes, I have already copied the contendts of the CD to my hard drive BUT
>>>> when I run it, all I EVER see is the darned message about the 'patch
>>>> package', and that is where I am stuck. IF ONLY I COULD GET RID OF
>>>> THIS PATCH PACKAGE, WHATEVER THAT MIGHT BE.
>>>>
>>>> Is there any log file that shows me what the 'patch package' is, so
>>>> that I can uninstall or deleted it or do what ever it takes to
>>>> obliterate it from my computer so that I can get on and continue to use
>>>> it.
>>>>
>>>>
>>>>
>>>>
>>>> "DL" <address@invalid> wrote in message
>>>> news:u$KphsMpJHA.4436@TK2MSFTNGP05.phx.gbl...
>>>>> The utility removes the installer info
>>>>>
>>>>> Are you able to copy your cd to hd using run/command line commands?
>>>>>
>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>> news:6fRul.43254$l71.30310@newsfe23.iad...
>>>>>>I had already looked on Google and found this information, but the
>>>>>>'uninstaller' only seems to know about two DLLs, which are to do with
>>>>>>speech, so it does not help at all.
>>>>>>
>>>>>>
>>>>>> "DL" <address@invalid> wrote in message
>>>>>> news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
>>>>>>> http://support.microsoft.com/kb/295823
>>>>>>> maybe helps
>>>>>>>
>>>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>>>> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>>>>>>>I am trying to uninstall Office 2003 from a Windows XP Professional
>>>>>>>>w/SP3 and failing.
>>>>>>>>
>>>>>>>> When ever I open a document with Microsoft Word 2003 it crashes.
>>>>>>>>
>>>>>>>> Whenever I send an email with Outlook Express 6.0 it starts running
>>>>>>>> the installer, which I have to cancel (and which takes about 4
>>>>>>>> minutes to do so).
>>>>>>>>
>>>>>>>> I found the original disk, but is is scratched and if I run it,
>>>>>>>> Windows blue screens!!!!
>>>>>>>>
>>>>>>>>
>>>>>>>> I have downloaded the resource kit and run the removal wizard, but
>>>>>>>> Office 2003 is still there!
>>>>>>>>
>>>>>>>> HELP!
>>>>>>>>
>>>>>>>> If I try to uninstall from the Control Panel I am told:
>>>>>>>>
>>>>>>>> "The patch package could not be opened. Verify that the patch
>>>>>>>> package exists and that you can access it, or contact the
>>>>>>>> application vendor to verify that this is a valid Windows Installer
>>>>>>>> patch package."
>>>>>>>>
>>>>>>>> I have NO IDEA what this is rambling on about. I just want to
>>>>>>>> uninstall Microsoft Office Professional Edition 2003 and get back
>>>>>>>> to being able to send emai.
>>>>>>>>
>>>>>>>> Please help me to uninstall office 2003.
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

Package Patch err is, as far as I'm aware, caused by the installer files, as
indicated in the KB link
Under some circumstances, usually related to an o/s install, iffy memory can
cause problems.
www.memtest.org have a download, bootable cd/floppy that will test memory,
generally its usually neccesary to run the test for several hours, though of
course it may find problems in the first pass

"Austin Powers" <AustinPowers@pobox.com> wrote in message
news:6IVul.121043$fM1.67720@newsfe14.iad...
> Do you have any suggestions? How can I either find out which 'patch
> package' is the offender, or manually remove Office 2003?
>
>
>
>
>
> "DL" <address@invalid> wrote in message
> news:eoe9ZyOpJHA.996@TK2MSFTNGP03.phx.gbl...
>> The tool only removes the installer entries, which under normal
>> circumstance would allow you to reinstall Office, & then uninstall it
>> successfully
>>
>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>> news:85Vul.121028$fM1.108760@newsfe14.iad...
>>>I ran the tool, and it did not fix it.
>>>
>>>
>>> "DL" <address@invalid> wrote in message
>>> news:OWlRtNOpJHA.1168@TK2MSFTNGP05.phx.gbl...
>>>> That error is explained in the link I posted, the uninstall clean up
>>>> tool should be used to remove all office 2003 entries
>>>>
>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>> news:t4Sul.120949$fM1.80086@newsfe14.iad...
>>>>> Yes, I have already copied the contendts of the CD to my hard drive
>>>>> BUT when I run it, all I EVER see is the darned message about the
>>>>> 'patch package', and that is where I am stuck. IF ONLY I COULD GET
>>>>> RID OF THIS PATCH PACKAGE, WHATEVER THAT MIGHT BE.
>>>>>
>>>>> Is there any log file that shows me what the 'patch package' is, so
>>>>> that I can uninstall or deleted it or do what ever it takes to
>>>>> obliterate it from my computer so that I can get on and continue to
>>>>> use it.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> "DL" <address@invalid> wrote in message
>>>>> news:u$KphsMpJHA.4436@TK2MSFTNGP05.phx.gbl...
>>>>>> The utility removes the installer info
>>>>>>
>>>>>> Are you able to copy your cd to hd using run/command line commands?
>>>>>>
>>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>>> news:6fRul.43254$l71.30310@newsfe23.iad...
>>>>>>>I had already looked on Google and found this information, but the
>>>>>>>'uninstaller' only seems to know about two DLLs, which are to do with
>>>>>>>speech, so it does not help at all.
>>>>>>>
>>>>>>>
>>>>>>> "DL" <address@invalid> wrote in message
>>>>>>> news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
>>>>>>>> http://support.microsoft.com/kb/295823
>>>>>>>> maybe helps
>>>>>>>>
>>>>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>>>>> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>>>>>>>>I am trying to uninstall Office 2003 from a Windows XP Professional
>>>>>>>>>w/SP3 and failing.
>>>>>>>>>
>>>>>>>>> When ever I open a document with Microsoft Word 2003 it crashes.
>>>>>>>>>
>>>>>>>>> Whenever I send an email with Outlook Express 6.0 it starts
>>>>>>>>> running the installer, which I have to cancel (and which takes
>>>>>>>>> about 4 minutes to do so).
>>>>>>>>>
>>>>>>>>> I found the original disk, but is is scratched and if I run it,
>>>>>>>>> Windows blue screens!!!!
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I have downloaded the resource kit and run the removal wizard, but
>>>>>>>>> Office 2003 is still there!
>>>>>>>>>
>>>>>>>>> HELP!
>>>>>>>>>
>>>>>>>>> If I try to uninstall from the Control Panel I am told:
>>>>>>>>>
>>>>>>>>> "The patch package could not be opened. Verify that the patch
>>>>>>>>> package exists and that you can access it, or contact the
>>>>>>>>> application vendor to verify that this is a valid Windows
>>>>>>>>> Installer patch package."
>>>>>>>>>
>>>>>>>>> I have NO IDEA what this is rambling on about. I just want to
>>>>>>>>> uninstall Microsoft Office Professional Edition 2003 and get back
>>>>>>>>> to being able to send emai.
>>>>>>>>>
>>>>>>>>> Please help me to uninstall office 2003.
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

I ran that over night...no problems.

Is there any kind of log file that will tell me which 'patch package' is the
offendiong one so I can simply delete it in safe mode?




"DL" <address@invalid> wrote in message
news:O79TP2PpJHA.4028@TK2MSFTNGP03.phx.gbl...
> Package Patch err is, as far as I'm aware, caused by the installer files,
> as indicated in the KB link
> Under some circumstances, usually related to an o/s install, iffy memory
> can cause problems.
> www.memtest.org have a download, bootable cd/floppy that will test memory,
> generally its usually neccesary to run the test for several hours, though
> of course it may find problems in the first pass
>
> "Austin Powers" <AustinPowers@pobox.com> wrote in message
> news:6IVul.121043$fM1.67720@newsfe14.iad...
>> Do you have any suggestions? How can I either find out which 'patch
>> package' is the offender, or manually remove Office 2003?
>>
>>
>>
>>
>>
>> "DL" <address@invalid> wrote in message
>> news:eoe9ZyOpJHA.996@TK2MSFTNGP03.phx.gbl...
>>> The tool only removes the installer entries, which under normal
>>> circumstance would allow you to reinstall Office, & then uninstall it
>>> successfully
>>>
>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>> news:85Vul.121028$fM1.108760@newsfe14.iad...
>>>>I ran the tool, and it did not fix it.
>>>>
>>>>
>>>> "DL" <address@invalid> wrote in message
>>>> news:OWlRtNOpJHA.1168@TK2MSFTNGP05.phx.gbl...
>>>>> That error is explained in the link I posted, the uninstall clean up
>>>>> tool should be used to remove all office 2003 entries
>>>>>
>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>> news:t4Sul.120949$fM1.80086@newsfe14.iad...
>>>>>> Yes, I have already copied the contendts of the CD to my hard drive
>>>>>> BUT when I run it, all I EVER see is the darned message about the
>>>>>> 'patch package', and that is where I am stuck. IF ONLY I COULD GET
>>>>>> RID OF THIS PATCH PACKAGE, WHATEVER THAT MIGHT BE.
>>>>>>
>>>>>> Is there any log file that shows me what the 'patch package' is, so
>>>>>> that I can uninstall or deleted it or do what ever it takes to
>>>>>> obliterate it from my computer so that I can get on and continue to
>>>>>> use it.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> "DL" <address@invalid> wrote in message
>>>>>> news:u$KphsMpJHA.4436@TK2MSFTNGP05.phx.gbl...
>>>>>>> The utility removes the installer info
>>>>>>>
>>>>>>> Are you able to copy your cd to hd using run/command line commands?
>>>>>>>
>>>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>>>> news:6fRul.43254$l71.30310@newsfe23.iad...
>>>>>>>>I had already looked on Google and found this information, but the
>>>>>>>>'uninstaller' only seems to know about two DLLs, which are to do
>>>>>>>>with speech, so it does not help at all.
>>>>>>>>
>>>>>>>>
>>>>>>>> "DL" <address@invalid> wrote in message
>>>>>>>> news:es7FWwJpJHA.3876@TK2MSFTNGP02.phx.gbl...
>>>>>>>>> http://support.microsoft.com/kb/295823
>>>>>>>>> maybe helps
>>>>>>>>>
>>>>>>>>> "Austin Powers" <AustinPowers@pobox.com> wrote in message
>>>>>>>>> news:ZIGul.42092$l71.18521@newsfe23.iad...
>>>>>>>>>>I am trying to uninstall Office 2003 from a Windows XP
>>>>>>>>>>Professional w/SP3 and failing.
>>>>>>>>>>
>>>>>>>>>> When ever I open a document with Microsoft Word 2003 it crashes.
>>>>>>>>>>
>>>>>>>>>> Whenever I send an email with Outlook Express 6.0 it starts
>>>>>>>>>> running the installer, which I have to cancel (and which takes
>>>>>>>>>> about 4 minutes to do so).
>>>>>>>>>>
>>>>>>>>>> I found the original disk, but is is scratched and if I run it,
>>>>>>>>>> Windows blue screens!!!!
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I have downloaded the resource kit and run the removal wizard,
>>>>>>>>>> but Office 2003 is still there!
>>>>>>>>>>
>>>>>>>>>> HELP!
>>>>>>>>>>
>>>>>>>>>> If I try to uninstall from the Control Panel I am told:
>>>>>>>>>>
>>>>>>>>>> "The patch package could not be opened. Verify that the patch
>>>>>>>>>> package exists and that you can access it, or contact the
>>>>>>>>>> application vendor to verify that this is a valid Windows
>>>>>>>>>> Installer patch package."
>>>>>>>>>>
>>>>>>>>>> I have NO IDEA what this is rambling on about. I just want to
>>>>>>>>>> uninstall Microsoft Office Professional Edition 2003 and get back
>>>>>>>>>> to being able to send emai.
>>>>>>>>>>
>>>>>>>>>> Please help me to uninstall office 2003.
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>