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Error "The language of this installation package is not supported byyour system." while installing WebDesignerCore.exe

Office Setup


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  #1  
Old 11-12-2008
Shannon Wagner
 
Posts: n/a
Error "The language of this installation package is not supported byyour system." while installing WebDesignerCore.exe

While trying to install Visual Studio 2008, I received the message
below:

"The language of this installation package is not supported by your
system."

I have isolated the cause of the error to a component which I believe
is an Office component, called "WebDesignerCore".

I've done all the Googling I can think of, but have not found a
solution. And, I apologize if I am incorrect in believing this is an
Office component.

Can anyone provide any help or advice on what to look at to determine
the cause?

Thanks in advance for any ideas!

--
sw
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  #2  
Old 13-12-2008
Ryan Hamshire
 
Posts: n/a
RE: Error "The language of this installation package is not supported

I'm not certain, but it does sound similar to a problem I've encountered
before on XP. If this solution doesn't help, please do reply.

1. Control Panel --> Regional Settings --> Languages (Tab)
2. Check both checkboxes and click apply. You might be prompted to put your
Windows CD in the drive or to restart.
3. Try again?
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  #3  
Old 13-12-2008
Shannon Wagner
 
Posts: n/a
Re: Error "The language of this installation package is not supported

Ryan,

Thank you for the suggestion.

This does not seem to be the solution I need, though. Both of those
checkboxes are already checked. I tried checking them off and on to
see if it would "jog" anything into place, but nothing so far.
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  #4  
Old 13-12-2008
Ryan Hamshire
 
Posts: n/a
Can you check your system locale? It should be set to English, and I think
you'll also find it in the Regional Settings (maybe under a different tab, I
can't remember exactly). It might also be labelled "code page", or something
like that.
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  #5  
Old 15-12-2008
Shannon Wagner
 
Posts: n/a
Re: Error "The language of this installation package is not supportedby your system." while installing WebDesignerCore.exe

Aaron,

I do not have "2007 Office System Compatiblity Pack BETA" installed.

My guess is that I have some other application installed which has
added a component of Office 2007 which is somehow conflicting, but it
is not clear to me which application that could be.

Right now, I am removing Crystal Reports 2008, in case this is what
has caused the problem.

A few months ago, I installed the Visual Studio 2008 shell while
installing IronPython Studio. Maybe that is causing the problem (even
though it has already been removed)?

Any other tips are much appreciated!

It's been a long time since I have come up against a mysterious quirk
in Microsoft software that I was not able to work around in some way.
I am almost ready to give up and re-image the PC, but I am really
trying to avoid that.

- shannon
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  #6  
Old 15-12-2008
Shannon Wagner
 
Posts: n/a
Re: Error "The language of this installation package is not supportedby your system." while installing WebDesignerCore.exe

Aaron,

I mounted an ISO using Microsoft Virtual CD. My company has MSDN
licenses, but I have not been able to find the original source DVD's -
the only source I have available is an ISO.

When running from the ISO did not work, I copied "WebDesignerCore.EXE"
from the mounted ISO to a local drive and tried to run it. Note:
This is the component where the failure seem to be occurring, which I
saw by looking at the setup log.

When this (silent) installer failed, I extracted the setup files from
"WebDesignerCore.EXE" using 7Zip, and tried to run "setup.exe".

This also fails.

Do you know of another source for "WebDesignerCore.exe"? I tried
finding it as a separate component in the Microsoft Download site, but
was not able to. The closest I could find was Visual Studio Express
2008, which seems to include the same component, but this setup also
failed.

Again, any help is very much appreciated..

- shannon
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  #7  
Old 16-12-2008
Shannon Wagner
 
Posts: n/a
Re: Error "The language of this installation package is not supportedby your system." while installing WebDesignerCore.exe

Aaron -

Okay - I looked through the support options you suggested. I'll be
honest - I've done Microsoft phone support in the past and have not
had very good results. It generally takes several hours of phone
calls in order to get to speaking with the right tech, and this is in
addition to any internal effort I need to make to get any potential
billing squared away. After that, I would expect several days of
going back and forth to get the tech up to speed on the problem, and
would probably spend a lot of time taking the same troubleshooting
steps I have already taken. Plus, there's no guarantee the problem
will be resolved by the end of it.

Unfortunately, I think my chances of resolving the problem by
rebuilding this PC from scratch are more promising, and will have a
more controllable bound on the amount of time invested to do it.

I do wish that Microsoft had some documentation on this issue though,
or some documentation on troubleshooting or doing standalone
installations of WebDesignerCore.exe, especially since a successful
installation of Visual Studio 2008 seems to be very tightly dependent
on this component.

Thanks again for your efforts..

--
sw

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  #8  
Old 17-12-2008
Shannon Wagner
 
Posts: n/a
Re: Error "The language of this installation package is not supportedby your system." while installing WebDesignerCore.exe

Aaron,

Just a correction to your last message..

Yes, "WebDesignerCore.exe" is installed as part of the Visual Studio
Web Authoring component. But it is an Office 2007 component.

Here is an excerpt from the readme.htm file included with
"WebDesignerCore.exe". References are made to Office 2007, not to
Visual Studio 2008. This is the reason I cross-posted this issue on
this newsgroup.


<snip>
2007 Microsoft Office System ReadMe File
© 2006 Microsoft Corporation. All rights reserved.
This document provides links to late-breaking information about the
2007 Microsoft® Office System.
Known Issues/ReadMe
Make sure that your computer is connected to the Internet.
Display the 2007 Microsoft Office System Known Issues/ReadMe File from
the Microsoft Office Online Web site, click here.
System Requirements
The summary of system requirements (latest) are as follows:
Minimum OS requirement: Windows XP SP2 or Windows 2003 SP1 or (see
below)
Minimum hardware requirement: P3 500 MHz, 256 MB RAM
A complete listing of 2007 Microsoft Office system requirements is
posted on: 2007 Microsoft Office Release System Requirements
</snip>
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  #9  
Old 17-12-2008
Aaron Rykhus [MSFT]
 
Posts: n/a
Re: Error "The language of this installation package is not supported by your system." while installing WebDesignerCore.exe

I'll see what I can find on WebDesignerCore.exe. I have a feeling it's parts
of Expression Web which uses Office 2007 shared components (upgrade to
FrontPage 2003). But all the stuff in the CAB if you extract
WebDesignerCore.exe is just shared Office files, nothing specific to an
application. The best article we have out there that explains Visual Studio
2007 and Office 2007 dependance is this
http://support.microsoft.com/kb/942622.

Now there are some known issues I've found that we had in some Office 2007
calls getting the same error installing Office that you got installing
Visual Studio.
>>Copied files from CD to hard drive and ran setup.exe from hard drive.
>>Disabled anti-virus real-time scanning
>>Extracted ISO again, weird one where characters were all upper-case, I
>>think they extracted with another app to fix issue but it's not
>>documented.




"Shannon Wagner" <shannon@iqwirty.net> wrote in message
news:7f52f002-980f-4f34-b51e-79a51048eb98@m22g2000vbl.googlegroups.com...
Aaron,

Just a correction to your last message..

Yes, "WebDesignerCore.exe" is installed as part of the Visual Studio
Web Authoring component. But it is an Office 2007 component.

Here is an excerpt from the readme.htm file included with
"WebDesignerCore.exe". References are made to Office 2007, not to
Visual Studio 2008. This is the reason I cross-posted this issue on
this newsgroup.


<snip>
2007 Microsoft Office System ReadMe File
© 2006 Microsoft Corporation. All rights reserved.
This document provides links to late-breaking information about the
2007 Microsoft® Office System.
Known Issues/ReadMe
Make sure that your computer is connected to the Internet.
Display the 2007 Microsoft Office System Known Issues/ReadMe File from
the Microsoft Office Online Web site, click here.
System Requirements
The summary of system requirements (latest) are as follows:
Minimum OS requirement: Windows XP SP2 or Windows 2003 SP1 or (see
below)
Minimum hardware requirement: P3 500 MHz, 256 MB RAM
A complete listing of 2007 Microsoft Office system requirements is
posted on: 2007 Microsoft Office Release System Requirements
</snip>

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  #10  
Old 17-12-2008
Shannon Wagner
 
Posts: n/a
Re: Error "The language of this installation package is not supportedby your system." while installing WebDesignerCore.exe

Aaron,

My best guess is that there is a registry key missing someplace on my
system (which was probably removed during a buggy installation or
removal of a related product or component).

I have found some vague references to registry keys that might resolve
this issue in some Google searches, but unfortunately nothing specific
enough to help me understand exactly what needs to be added or
modified.

I also do not see this issue documented in Microsoft's list of known
issues for Office 2007 components, even though a few quick Google
searches seem to indicate the issue is fairly well-known among users.

Here is the link to Microsoft's known issue log (which I found in the
"readme.htm" file that is extracted from WebDesignerCore.exe):

http://office.microsoft.com/en-us/pr...633871033.aspx
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  #11  
Old 10-03-2009
Gummy
 
Posts: n/a
RE: Error "The language of this installation package is not supported

Hi Shannon,

I encountered something like that tonight while trying to install VS2008 ENU
on Vista Business French.
I had some problem with the WebDesignerCore.
I installed it separately by extracting WebDesignerCore, and it installed
properly on my system. However, VS2008 would not detect it as installed and
keep trying to install it (and fails miserably).
I uninstalled the Web Designer component by Add/Remove programs, and tried
another time to install it with the VS2008 setup, and encountered the same
insult message ("The language of this installation package...").

Provided your problem is the same as mine, the following should help:


Install WebDesignerCore by extracting it, and install it.
You will find in your registry, in HKEY_LOCAL_MACHINE\Software\Microsoft\Web
Designer Tools , a subkey related to your region (on mine, this is 1036).

Now copy your VS2008 install files on your hard drive.
In the Setup directory, you will find baseline.dat

This file contains the prerequisites, and the registry keys used to check if
everything is ok.

You should find in this file something like :

[gencomp320]
ComponentType=1
GFN=GFN_MID WebDesignerCore
CleanCost=295000000
DefaultPath=[ProgramFilesFolder]\Microsoft Web Designer Tools\
DetectKey=HKLM,SOFTWARE\Microsoft\Web Designer Tools\1033

DetectKeyVal=InstalledVersion
DetectKeyValData=12.0.4518.1066
EncryptionOpt=0
EstInstallTime=180
Executable=WebDesignerCore.EXE
CommandLine=/Q /install /1033

In
DetectKey=HKLM,SOFTWARE\Microsoft\Web Designer Tools\1033
Replace 1033 with your region code (mine is 1036), so the VS2008 setup can
find your WebDesignerCore install.

Run setup.exe, it should work.

Took some hours to find it, hope it helps.

Best regards,

J.Longo

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