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Office Accounting Express crashes on backup

Office Setup


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  #1  
Old 03-08-2008
Fred Johnson
 
Posts: n/a
Office Accounting Express crashes on backup

I am running OA Express 2008, clean install with a new company (no real data) on Vista Ultimate (updated).

It crashes "Needs to shutdown" everytime I attempt to backup data. When this happens, it gives the following error:

Problem signature:
Problem Event Name: OfficeAccounting2
Problem Signature 01: 3.0.8627.1
Problem Signature 02: TypeInitializationException
Problem Signature 03: WorkerThreadStart
Problem Signature 04: GetDriveType
Problem Signature 05: 79f0be71
Problem Signature 06: 409
Problem Signature 07: 1
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033

I had the exact same problem with OA Express 2007 prior to upgrading.

I am trying to run the "integrate with outlook BCM" but the wizard fails and program closes at the first step (when it tries to backup).

I have attempted to relocate the backup files on different drives, the default settings, manually, with and without outlook running, after clean installs, and after reboots. No effects. Please help!

-F
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  #2  
Old 03-08-2008
Bob Buckland ?:-\)
 
Posts: n/a
Re: Office Accounting Express crashes on backup

Hi Fred,

You may want to use the link below to also post in the MS Office Accounting discussion group.

=============
<<<Fred Johnson> wrote in message news:200882182231fred@fmtech.tv...
I am running OA Express 2008, clean install with a new company (no real data) on Vista Ultimate (updated).

It crashes "Needs to shutdown" everytime I attempt to backup data. When this happens, it gives the following error:

Problem signature:
Problem Event Name: OfficeAccounting2
Problem Signature 01: 3.0.8627.1
Problem Signature 02: TypeInitializationException
Problem Signature 03: WorkerThreadStart
Problem Signature 04: GetDriveType
Problem Signature 05: 79f0be71
Problem Signature 06: 409
Problem Signature 07: 1
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033

I had the exact same problem with OA Express 2007 prior to upgrading.

I am trying to run the "integrate with outlook BCM" but the wizard fails and program closes at the first step (when it tries to
backup).

I have attempted to relocate the backup files on different drives, the default settings, manually, with and without outlook running,
after clean installs, and after reboots. No effects. Please help!

-F >>
--
Please let us know if this has helped you,

Bob Buckland ?:-)
MS Office Products MVP

>>*Courtesy is not expensive and can pay big dividends<<


LINKS

A. U.S. Editions of MS Office Accounting
-news/discussion group via newsreader software
news://msnews.microsoft.com/microsof...ic.sba.general
or
-news/discussion group via web browser:
http://microsoft.com/communities/new...ic.sba.general

B. U.K. Editions of MS Office Accounting
-news/discussion group via newsreader software
news://msnews.microsoft.com/microsoft.public.uk.moa
or
-news/discussion group via web browser:
http://microsoft.com/communities/new....public.uk.moa

C. MS Office product 'Community' discussions via Web Browser
http://microsoft.com/office/communit...s/default.mspx
or
Microsoft hosted newsgroups via newsreader
news://msnews.microsoft.com


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  #3  
Old 03-08-2008
DL
 
Posts: n/a
Re: Office Accounting Express crashes on backup

Try posting to;
microsoft.public.sba.general

<Fred Johnson> wrote in message news:200882182231fred@fmtech.tv...
>I am running OA Express 2008, clean install with a new company (no real
>data) on Vista Ultimate (updated).
>
> It crashes "Needs to shutdown" everytime I attempt to backup data. When
> this happens, it gives the following error:
>
> Problem signature:
> Problem Event Name: OfficeAccounting2
> Problem Signature 01: 3.0.8627.1
> Problem Signature 02: TypeInitializationException
> Problem Signature 03: WorkerThreadStart
> Problem Signature 04: GetDriveType
> Problem Signature 05: 79f0be71
> Problem Signature 06: 409
> Problem Signature 07: 1
> OS Version: 6.0.6001.2.1.0.256.1
> Locale ID: 1033
>
> Additional information about the problem:
> LCID: 1033
>
> I had the exact same problem with OA Express 2007 prior to upgrading.
>
> I am trying to run the "integrate with outlook BCM" but the wizard fails
> and program closes at the first step (when it tries to backup).
>
> I have attempted to relocate the backup files on different drives, the
> default settings, manually, with and without outlook running, after clean
> installs, and after reboots. No effects. Please help!
>
> -F



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  #4  
Old 27-04-2009
Member
 
Join Date: Apr 2009
Posts: 1
Re: Office Accounting Express crashes on backup

Hi,

Did anyone ever find an answer to this?

I have just installed the 2009 version on a Vista PC and am having exactly the same problem.

I was advised that it may be associated with Network drives being present on the PC, but I don't have any neworked drives!

All comments and ideas welcome!
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