Clarify your ideas before they are made. The more systematically analyze the problem or idea to be communicated, the more will become clear. Keep in mind the goals and attitudes that will receive and who will be affected.
Examine the true purpose of communication. When you call, ask yourself what is really meant with its message: information?, "Start action?," Changing the attitude of someone else? Identify your most important goal and then adapt your language, tone and approach to serve that objective.
Take into account all the physical, emotional and human: The meaning and intent is transmitted by more than single words. Consider for example, their sense of opportunity: that is, the circumstances in which an announcement or communicate a decision, the physical setting, if done in public or in private, the social climate in which they develop working relationships within the company or a department, and setting the tone of communications, customs and past practices, the extent to which the communication complies with the expectations of the audience or deviates from them.
Talk to others in planning communications. These consultations can increase insight and objectivity of the message. They serve a great help to plan your communication effectively.
When calling, please note that the message may suggest, in addition to its core content. The tone of voice, expression, its apparent receptiveness to the other all these things have enormous impact on those you want to go. Often overlook these subtleties, however, affect the listener's reaction even more than the content of the message.
Take the chance, when present, to convey something useful or valuable to the recipient. The consideration of the interests the other person and their needs, will allow opportunity to provide some immediate benefit or long-term value for it.
Keep track of your communication. This can be done by asking questions to the speaker or the audience, all communication must have a feedback to enable us to know if there is full understanding and appropriate action.
Communicate for tomorrow as for today. Even when the communication has the main objective to satisfy the demands of an immediate situation, should be planned taking into account the past to bring consequent to the receiver, but more important is that you must be consistent with the interests and long-term goals. For example, it is not easy to communicate openly about issues such as poor performance or failure of a loyal subordinate, but defer these unpleasant communications makes them more difficult in the long run and is not fair to the other subordinates or the company.
Make sure their actions support your communication: It has come to conclude that the most persuasive communication is not what you say but what it does with the gestures you make in the time of exposure.
Look not only be understood as to understand-being good listener. When we started talking, we often hear, in the broad sense to stay tuned to the reactions and attitudes of the other person, not in words. Play requires that we focus not only on the explicit meaning expressed by the other person, but also on the meanings implicit in the unspoken words, what the implications may be far more significant.
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