I bought a netgear dgn1000 on the orange home broadband and although it works fine on the wifi, I cannot get it to connect on my windows xp computer. All the wires are secure so that is not the problem, whenever I open firefox it will ask me for a user name and password, I cant remember setting one of these so i put in all the possibilities but then it will come up 'a connection from this modem cannot be established because the modem is not availble or busy' I am not very computer literate so i have no idea what to do. I have looked online for help but nothing seems ti have helped..any help will be appriciated.
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