When Comcast came and set up our internet, they never gave us the network password. This has never been an issue until today when I bought a new laptop and tried to connect to the internet. Comcast is trying to charge me 70 dollars to retrieve my password! The guy at customer support said there is a way to "reconfigure the router" and go in and reset and enter a new password without knowing the original password. Is this true? If so, does anyone know how? This is crazy.
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