Bluescreen caused by ESET NOD32 v5 and shareport 1.15

[Hameeda-K]

Friends, I have recently installed the ESET NOD32 v5 on my system and for my all computers I can easily use the Shareport for the printing. But after this installation I get some problem related with this, and the problem is that when I connect to the shareport at that time I get the bluescreen. And when I tried this with the NOD v4, I get that this is working very fine. In my office, all my 6 PCs are running on the windows 7 and out of them, 4 are having NOD32 v4. Can here anyone suggest me some suggestion to resolve this problem??

[Reese-R]

Ok, for getting resolve your problem I will suggest you to try with the following suggestion::

• Disable HIPS
• Include Shareport in the HIPS rules
• Disable realtime protection.
• Use Beta updates

Try with this al steps and hope that after this you get resolve your problem. Reply me back about the result.

[Caelyn]

Yes, ,me too also get the lot of the problem with the NOD32 v5 and I didn’t get the problem to resolve that and for that reason, now I am using NOD32 v4 in my system and this is not having bluescreen problem with the shareport 1.15. I had spend the lot of time with this problem and I get bluescreen when I connect to the external hard drive. At the connecting time I get the bluescreen, and for resolving the problem I have to restart the PC. And with the bluescreen I get that the main problem is caused by the ntoskrnl.exe driver. I tried with contacting with the support also but this also not helped to resolve the problem. And then I switched back to the NOD32 v4 and all things went back to normal. For you also, I will suggest you to try to switch back to the NOD32 v4 and I am sure that with this you will noy get this problem. Hope that this help you to resolve the problem.

[Hameeda-K]

Yes, I tried with the suggestion but still I get that this is not helping me to resolve the problem. I tried with all the 4 steps which you have suggested to me but still there I found that this is not helping me, still I get the same blue screen problem. Thanks for replying me about this. Can here anyone else try with suggesting me some more good suggestion in this case??

[Weslee]

Yes, I am also using the latest version of ESET NOD32 that is version 5 and with this I get that I am suffering form the same BSOD problem while I am trying with the shareport 1.15. for resolving this, I tried with the above setting which you have suggested, but still I get the same problem. And now, I am using the previous version 4 and with this I am not having any this type of the problem. For the above user I will suggest to try to use the version 4 only, and I am sure that he will also not get any this type of the problem. Try with this and reply here back if you again get the same problem.