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Thread: How to get rid of WHITESMOKE PUP

  1. #1
    Join Date
    Aug 2011

    How to get rid of WHITESMOKE PUP

    I have windows vista and got infected by WHITESMOKE PUP once, i restored my system and it was deleted , but is back again and there are no system restore dates, I am not able to remove this pup , I tired for different sites for solution but never got any response from that side . Please help to remove this pup ?

  2. #2
    Join Date
    May 2008

    Re: How to get rid of WHITESMOKE PUP

    As different things are happening on your machine I belive that your computer has been infected . Follow the instructions below to install and scan yopur computer to remove PUP :
    • Download TDSSKiller.exe and use that instead.
    • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
    • As you are using Vista/Windows 7 users right-click and select Run As Administrator.
    • When the program opens, click the Start Scan button.
    • Do not use the computer during the scan
    • If the scan completes with nothing found, click Close to exit.
    • If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
    • Ensure Cure is selected, then click Continue > Reboot now to finish the cleaning process.
    • A log file named TDSSKiller_version_date_time_log.txt will be created and saved to the root directory (usually Local Disk C
    • Copy and paste the contents of that file in your next reply.

  3. #3
    Join Date
    Mar 2010

    Re: How to get rid of WHITESMOKE PUP

    You are using Windows Vista , try to remove the pup by installing TDSSKiller still your computer is not free from infection then I suggest you to format your computer and install the software to prevent your computer from infection

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