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Thread: Cant update Secunia PSI security software

  1. #1
    Join Date
    Jan 2011
    Posts
    55

    Cant update Secunia PSI security software

    I am using Computer from past few years. Well I have installed Secunia PSI on the computer of mine. I have found that I am unable to update this security software on the computer of mine. I have searched on the google why this particular problem is occurring on the computer but there was nothing which I can apply to fix the problem of mine. Let me know if you are having any suggestion to fix the problem of mine. Thanks a lot in advance.

  2. #2
    Join Date
    Jun 2009
    Posts
    1,205

    Re: Cant update Secunia PSI security software

    There could be several reasons which might be the root cause of the problem of mine. hence I am posting following question which you should answer so that I can tell you about the further steps for troubleshooting. Which operating system do you have installed on the computer? Do you have done any hardware or software changes on the computer? Do you have installed any antivirus program on the computer? I am suspecting that this particular problem is occurring due to Virus attack.

  3. #3
    Join Date
    Mar 2009
    Posts
    1,221

    Re: Cant update Secunia PSI security software

    I am suggesting following thing which you can do and see whether there is any difference in the situation.
    You have to browse to the following folder and delete the same from the computer.
    Code:
    c:\program files\Secunia
    now browse to the following folder and erase the following file.
    Code:
    c:\documents and settings\bill\localsettings\application data\Secunia PSI
    you should disable the Avira and run the Online Scan on the computer by using the good online scanner.

  4. #4
    Join Date
    May 2008
    Posts
    1,304

    Re: Cant update Secunia PSI security software

    It might be possible that the thing which you are trying to do is not occurring due to conflict on the system of yours. hence I recommend that you should boot your computer into safe mode. In order to boot your computer into safe mode you have to restart the computer and start tapping F8 from the keyboard. Now you should select the Safe Mode with Networking from the Advanced Boot Menu screen. Once the computer is boot into safe mode you should try to update the security program and see whether it is working or not.

  5. #5
    Join Date
    Nov 2008
    Posts
    1,066

    Re: Cant update Secunia PSI security software

    I am suspecting that this particular problem is occurring due to the corruption of the file due to some unknown reason. Well I recommend that you should remove the security program from the computer and reboot after uninstalling the same. Now you should try to install the security program on the computer. after installing the program you should restart the computer. after doing the same you should try to update the security program.

  6. #6
    Join Date
    Nov 2008
    Posts
    1,001

    Re: Cant update Secunia PSI security software

    Well looking at the situation which you have provided over here I am doubting that this particular issue is being occurring due to the bug issue. I let you know that you should contact the technical support team for further assistance, Well you need to tell about the problem which you are facing and the system configuration of the computer of yours. They will work around the problem and let you about the proper solution within the reasonable time frame.

  7. #7
    Join Date
    Jun 2009
    Posts
    909

    Re: Cant update Secunia PSI security software

    If none of the above solution is not working then why are you looking to use this particular antivirus program. Well there are number of security programs are available in the market which you can use. Personally I recommend that you can go for Malwarbytes or ESET Online Scan to get best protection from the viruses and malwares. I am hoping that the security tools which I have mentioned would be helpful to you.

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