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Thread: KIS 2011 slows computer

  1. #1
    Join Date
    Jan 2011
    Posts
    32

    KIS 2011 slows computer

    After installing internet security 2011 KAS I noticed that the pc windows xp home edition service pack 3 slow start-up and also to open explorer. Then once started after some initial indecision all is well. I thought it was on pc but a few days ago I install on another pc Kas Antivirus and known the same defect. Another problem, in the second pc I can no longer send mail only incoming mail. The settings I have Outlook Express and reinstated several times by this error: Error 0x800CCC0E. I tried to install windows mail same error if I use the mailbox from the Alice site everything worked, then the problem .is in my PC but I do not understand.

  2. #2
    Join Date
    Nov 2008
    Posts
    1,066

    Re: KIS 2011 slows computer

    The version you have installed KIS is 11.0.0.232 or 11.0.1.400? In the first case a slowing down of the system is possible after the setup; even if the patches are downloaded with the first update of antivirus database partly solve the situation. If this is the 232 I suggest you download from the 11.0.1.400,because if you install the 400 over the 232 you may run into the error "Whole product feature that others have had choosing to keep the data activation, so you do not have to enter the code again.

  3. #3
    Join Date
    Jun 2009
    Posts
    909

    Re: KIS 2011 slows computer

    Verify if you can send mail. If you already have the 400, considering that KIS does not block the default e-mail, check for sure that there are no viruses in the emails sent and received, the error message you mentioned is related to blocking or port 25 or 110 ( 25 for outgoing and 110 for the input). You have by chance some other firewall product on your PC? Try as a test, to close KIS (Right click on the icon near the clock and select close), so KIS is not active and if you still get the same error is possible that the cause is another.

  4. #4
    Join Date
    Jun 2009
    Posts
    886

    Re: KIS 2011 slows computer

    If KAV 2011 replaced an earlier version of KIS is useful to run the kavremover. If there were other pre-existing AV then you need to use the removal tool for that product. If there are firewalls (specify which) then it would be useful to clean with the removal tool and then uninstall and reinstall the Firmware after installing KIS. This information will help you. and if you got solve your issue then please tell me about that over here ......

  5. #5
    Join Date
    Jun 2009
    Posts
    1,112

    Re: KIS 2011 slows computer

    Meanwhile thanks to all. A moment, then that slows down the pc (which has no problems with the mail) to the Internet version KIS 2011 11.0.0.232. I thought the slowdown was due to the application control. While the PC does not send mail to KAS 2011 but I do not know which version. I tried to disable KIS and also disable the Windows firewall, but nothing. Before that I had installed Norton Removal Tool to uninstall.

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