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Thread: c000021a 0xc0000005 after removing Internet Security 2010

  1. #1
    Join Date
    Mar 2010
    Posts
    106

    c000021a 0xc0000005 after removing Internet Security 2010

    I have a huge problem with my laptop. There is little time and Windows XP is asking me to do an update. So I accepted, and a software name INTERNET SECURITY 2010 was installed. This is supposedly a virus, I found that on google that this is fake antivirus program. First it prevents me from opening a web page or Mozilla Firefox and now it hanging my system entirely. I had removed this but after that there is error c000021a 0xc0000005.

  2. #2
    Join Date
    Jul 2009
    Posts
    1,118

    Re: c000021a 0xc0000005 after removing Internet Security 2010

    For that you will need to remove all the files of this antivirus from your system. A mere un-installation can do nothing. First click Ctrl + Alt + Del and in process stop the service of this antivirus. Then go to C: \ Program Files and delete Internet Security 2010. Now launches Ccleaner to clean registry of Windows. It is quiet necessary to clean up your Windows registry or else this error will not go.

  3. #3
    Join Date
    Jul 2009
    Posts
    1,179

    Re: c000021a 0xc0000005 after removing Internet Security 2010

    Internet Security 2010 is a rogue, it is a rogue anti-spyware. It is installed without permission and the malware displays fake alerts stating that you are infected with spyware and recommends that you buy the fake anti-spyware for supposedly disinfect your computer. This rogue is automatically installed and you might get some errors. To delete that run a ccleaner software first and uninstall it from control panel. Download and scan your computer with Malwarebyte's anti-malware.

  4. #4
    Join Date
    Nov 2009
    Posts
    955

    Re: c000021a 0xc0000005 after removing Internet Security 2010

    If you have installed Spyware Doctor and SpyHunter then you had made a mistake. SpyHunter Spyware Doctor and are offered through fake blogs security. These fake blogs are created by companies affiliated Web sites multiply and try to be in the top results of Google on one of these infections on your PC. These fake blogs offer paid versions for supposedly disinfect your PC and later on asked you to buy paid version.

  5. #5
    Join Date
    Jan 2006
    Posts
    4,221

    Re: c000021a 0xc0000005 after removing Internet Security 2010

    You must not accepted that. It does not goes out so easily. A most quick way is running system restoration. This works most of the time. This virus is automatically installed via false codec either via web sites. There are some steps you can usually take to get rid of most virus infections Rogue antivirus. You must first scan your system with Malwarebyte's Anti-malware and run rkill tool.

  6. #6
    Join Date
    May 2008
    Posts
    3,516

    Re: c000021a 0xc0000005 after removing Internet Security 2010

    Run the file rkill.com, it is a nice option. This will allow you to stop system processes of Internet Security 2010 if that is not possible to delete all these files with Malwarebyte's. Only after that start the installation Malwarebytes' Anti-Malware from your Windows desktop. Leave the default settings during installation. If the program requests an update click yes or ok. Reboot your system.

  7. #7
    Join Date
    Feb 2008
    Posts
    2,635

    Re: c000021a 0xc0000005 after removing Internet Security 2010

    There is a one more application available for the same. Like download SmitFraudFix to your desktop. Restart your computer in Safe Mode and then run the application. Once the tool runs then then in the menu choose option number 2 which means Clean. Press enter to delete infected files. SmitFraudFix will then proceed to clean your computer by following a series of steps. Once the process is completed, it will automatically launch the program Disk Cleanup.

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