How to get rid of Generic14.AHKY

[Galbraith]

Can anyone help me on how to get rid of Generic14.AHKY? I am using Windows Vista operating system with McAfee antivirus. This infection has been detected by the above mentioned antivirus when I was using the web with the help of Mozilla Firefox. Has this been caused because of the browser? The issue is that the antivirus has proved useless for the removal of this threat. All possible solutions and suggestions are appreciated.

[Shen]

Generic14.AHKY is a trojan horse and its manual deletion is completely impossible. So, to get rid of Generic14.AHKY, I advice you to format the computer and install a fresh copy of Windows in it. This is the only method that can help you, since the normal methods to delete the infections cannot be used in the case of trojans because the files on the trojans seem to be legible from outside.

[Steve123]

Inorder to get rid of Generic14.AHKY, I suggest you to use the system restore technique to the factory settings This method will remove all the data and installed components from the system making sure that all the infections are removed too. If you do not use this method, the infections will remain in the system and this may also lead to a system crash. So, system restore is the ultimate method to be used.

[Spyrus]

Installing the Avast antivirus in the system will help you to get rid of Generic14.AHKY because this antivirus has the feature of boot scanning. This is an assured method that will delete the infections from the system because the infections remain inactive at this time. This is because the boot scan takes place before the startup of the operating system. As a result, the infections will not be able to execute.

[Zachary]

It is suggested that installing an anti-spyware like Spyware Doctor can be used to get rid of Generic14.AHKY and many such other infections. This is so because it can stay behind the system and check out for all the infections infections in the system. It does this by monitoring all the activities going on in the computer. Thus, all the applications and programs, that are causing such malicious activities are deleted from the system.

[Milton.J]

It seems that the database of the antivirus is not up-to-date because of which you are not able to get rid of Generic14.AHKY with the help of the McAfee antivirus. It has been recommended that the antivirus has to be always kept updated because the signatures of the new infections are to be added to its database. It does not matter if the best antivirus is used and it is not updated.