Login and password Text boxes disabled during remote login in windows 7

[Cassey]

Recently i have upgraded my system from windows Vista to windows 7. After that i am unable to use remote desktop to my office. It was working fine before the upgradation also my computer name is approved on the server for access. I cannot open the connection via the IP address too. Whenever i try to login in to the desktop i cannot enter the login name and the password textbox appears disabled during remote login on windows 7. serious help needed

[Zachary]

Firstly i would like to know whether you are using a third party software for connecting to the remote desktop or using the windows default program. If you are using a third party software then it is quite possible that the software might not be compatible with the windows 7. Hence i would recommend you to upgrade this software too.

[Snake08]

It seems that you are not logging in as the administrator of the computer and hence the login textbox as well as the password textbox appear as disabled. so create a new user account with administrator privileges and then log in to the system with the newly created user . I think that this trick will work for you surely.

[Milton.J]

Well according to me you should try to use some other third party software for logging in to your office account. Also i personally use the Teamviewer for logging into my system. Its a great software and works pretty well. If this does not work for you then call the microsoft support center and try t get some help.

[Steve123]

I also had the similar problems before a week. I was fed up of this problem then i finally rebooted my system in the safe mode with networking after that it started working fine from there. So i would advise you to do that or else you can also try to use some other application for that purpose.