I have Windows XP Service Pack 2 installed in the laptop with Kaspersky antivirus. An infection called W32/Zmist.xyz had been detected by the antivirus, but when I try to delete it, the antivirus freezes and it does not respond due to which it has to be ultimately stopped from the task manager. So, ultimately I cannot delete W32/Zmist.xyz from the laptop. I want to know why the antivirus is freezing while I try to delete this infection. Is there any other method to delete W32/Zmist.xyz?
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