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Thread: VPN Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

  1. #1
    Join Date
    Jul 2009
    Posts
    127

    VPN Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    Hi,

    I use Cisco VPN Client version 5 on Windows XP computer. I uninstall the vpn client, reinstall and it works fine until I reboot and then I get this error message, when trying to connect through Cisco VPN as below :

    Error 5: No hostname exists for this connection entry. Unable to make VPN connection.

    What does this error mean ???

  2. #2
    Join Date
    May 2008
    Posts
    256

    Re: VPN Connection Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    To solve the problems as mentioned above, follow the instructions below for the version of your VPN client.
    Note: The following reconfiguration will not function properly without access to the VPN configuration file.
    VPN Reconfiguration Utility (referring to the 5.0 and 4.0.3 customers.)
    1. Close the VPN client.
    2. Click the configuration image below:
    3. Click Save in the File Download window and save the file on the desktop.
    4. After the download completes, click Run in the Download Complete window or launch the file from your desktop.
    5. Click Run in the editor window, and detect the VPN client version you have installed.
    6. After detecting the version of your VPN installed, click Repair.
    7. Restart the VPN client after complete repair and try to connect to the VPN.

  3. #3
    Join Date
    May 2008
    Posts
    215

    Re: VPN Connection Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    Typically, these error messages appear in one of the following situations.
    1. Unplug the power cord.
    2. Disable modem.
    3. Modem drivers are corrupted.
    4. Your computer is infected with spyware, which prevents the connection.
    5. Should restore interface Winsock.
    6. Connection firewall software is blocking third-party.

  4. #4
    Join Date
    May 2008
    Posts
    209

    Re: VPN Connection Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    If after the application of the methods described the problem persists, follow these steps. These actions can help in determining the cause of the problem and its elimination.
    Repair the network connection
    1. Click Start, click Run, type ncpa.cpl, and then click OK.
    2. Right-click the connection icon and then click Edit.
    When you click Repair, Windows renews the IP-address of the computer and perform other actions that may help solve the problem.

  5. #5
    Join Date
    Dec 2007
    Posts
    493

    Re: VPN Connection Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    Try Updating your IP-address
    1. Click Start, click Run, type command and click OK.
    2. At the command prompt, type ipconfig / renew and then press ENTER.
    At the command prompt window will appear information about new IP-address.
    3. Close the command prompt.

  6. #6
    Join Date
    May 2008
    Posts
    317

    Re: VPN Connection Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    It might be a virus problem. Run antivirus software. If you currently do not have antivirus software installed, download the installation files for the antivirus program from another computer connected to the Internet. To download the antivirus program McAfee AVERT, These data are subject to change without notice. Microsoft makes no express or implied warranties regarding the accuracy of this third-party contact information.
    Perform testing in safe mode
    1. Turn off the computer.
    2. Wait 10 seconds.
    3. Turn on the computer and immediately press F8.

    Note. If you receive a keyboard error, press F1. Then keep pressing the F8 key every second.
    4. In the list that appears, select Safe Mode with Networking.
    5. Press ENTER.

    Note. Boot the computer in this mode may take some time.
    6. Click OK in the dialog box informing you that Windows is operating in Safe Mode.

  7. #7
    Join Date
    Jul 2011
    Posts
    3

    Re: VPN Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    Try Updating your IP-address
    1. Click Start, click Run, type command and click OK.
    2. At the command prompt you must type like this: ipconfig/renew and then press ENTER.
    At the command prompt window will appear information about new IP-address.
    3. Close the command prompt.

  8. #8
    Join Date
    Jul 2011
    Posts
    3

    Re: VPN Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    how do you do thois on win7 ? VPN Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

  9. #9
    Join Date
    Jul 2011
    Posts
    3

    Re: VPN Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    If this issue on win7: go to one of your co worker laptop and C drive, program file, cisco system, vpn client, profiles, Pcf File............now you need to copy that to your jump drive, go into to your computer and go through as above, then delete your Pcf File then paste the pcf file from jump drive over. restart the computer.
    Last edited by pcbrakefix; 11-07-2011 at 08:04 AM.

  10. #10
    Join Date
    May 2008
    Posts
    3,518

    Re: VPN Error 5 : No hostname exists for this connection entry. Unable to make VPN connection

    I have found some information about this error that can occur in the case of Cisco VPN client crashing or the system restating unexpectedly when the client is connected to the local host. So to solve this issue, one needs to keep backup of the copies of the .pcf files ot update the pcf file if it is broken with similar information from another pcf file. If that doesnt work then one could also deploy a script file written in VBS or scripting language of any choice of the user and run this at the startup on the machine, that will compare the file size of the this current pcf file, and it will also replace it with a known good file, if it is not the correct file.

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