Plesk Mail Error : Unable to lock mailbox

[Ryan21]

HI,

I am using windows server 2008. When I try to login with my plesk, I´ve an error in message box: Unable to lock mailbox , I am not able to open the plesk. I have checked the settings even. What may be issue ???

[Una]

This can happen when the hostname is incorrectly configured in MailEnable (The plesk mail service). To add the correct hostname you use Remote Desktop to log into the server (since this can not be solved from plesk). First do the following: Click Start -> run -> (enter command) cmd da enter. Now at the command prompt execute the following: cd% plesk_bin% after running the following: mChek - all - fix = all expected to finish running and everything should function normally

[HellBoy21]

Plesk freeze accounts if multiple failed attempts to logon are registered. The default is to block the accounts of 30 minutes after 3 failed attempts. The attempt to logon with an account that has been blocked will result in "Access Denied" pop-up - even if the password used is correct. If you can not wait for the account to be unlocked, can unlock it manually by removing the entry of the database table lock on the PSA.

Access your server via ssh and run this command:

[root@plesklinux root]# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e 'DELETE FROM lockout'
[root@plesklinux root]#

[Kylebrn]

To fix your plesk SMTP related windows problem, Click on Start - > All Programs-> Mail Enable-> (click) on MailEnable Administrator and when it is running after you the following: Click [+]-MailEnable then Click [+] Mail Enable Management Click [+]-Servers "Click [+] Localhost Click [+]-Connectors right click SMTP then look under Properties after completing the prior need to find the hostname of the server, now enter domain address, the Local Domain Name: ---. Click Apply and click OK, it closes MailEnable and (logged in as root on windows 2008 server) gives right click on plesk server control and goes into Control Panel and open that mark the checkbox that is located next to Mail Server and your right hand click on restart and everything should work fine without errors.