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Thread: Error with ARRIS Cable Modem

  1. #1
    Join Date
    Apr 2009
    Posts
    32

    Error with ARRIS Cable Modem

    I am accessing Internet through ARRIS Cable Modem but the problem is whenever i try to connect internet form another location with same modem it says "The route is not available". I have tried to change the ip address also but no fix...

  2. #2
    Join Date
    Jan 2006
    Posts
    4,224

    Re: Error with ARRIS Cable Modem

    This problem may have several different causes. Two known causes are the NetBIOS interface not being installed or removed and the NetBIOS binding being disabled. The NetBIOS interface is required for establishing logical names and sessions on the network for Windows NT.

  3. #3
    Join Date
    Jan 2006
    Posts
    3,798

    Re: Error with ARRIS Cable Modem

    When arris cable modem is in stand-by mode, the Internet/Power light will be off. While in stand-by mode, you may still be able to release/renew an IP address without any problems. If you getting error Error 611: Route is not available then your network configuration is incorrect or corrupted. ...

  4. #4
    Join Date
    Jan 2009
    Posts
    106

    Re: Error with ARRIS Cable Modem

    Cable activity button on modem display different information : Off > No cable connection detected or modem is in stand-by mode. On > Modem is acquired. Data can be sent. Make sure that the dialer and network control panel configurations are valid if you are getting error message.

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