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  #1  
Old 25-07-2009
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Join Date: May 2008
Posts: 68
Faulting application hpqsrmon.exe, version 10.0.0.202

Hello,

Can you help me? Whenever I start Internet Explorer iexplore.exe process 2 to initiate and my internet browsing is becoming increasingly slow. Direct x problems, video driver problems, printer trying to reinstall itself continually, I don't know if these are related. Its giving me error below. I have run avg, spybot, lavasaoft adaware, all uptodate.
Code:
Faulting application HpqSRmon.exe, version 10.0.0.202, time stamp 0x46c64b4e, faulting module HpqSRmon.exe, version 10.0.0.202, time stamp 0x46c64b4e, exception code 0xc0000005, fault offset 0x000032db,
process id 0x9a0, application start time 0xHpqSRmon.exe0.
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  #2  
Old 25-07-2009
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Join Date: Nov 2008
Posts: 68
Re: Faulting application hpqsrmon.exe, version 10.0.0.202

Please follow the steps below :
  1. Please download OTListIt2 by Oldtimer from Geeks to Go. Save it your desktop.
  2. Double click on OTListIt2.exe to run it. Double click on OTListIt2.exe to run it.
  3. Under Output , ensure that Minimal Output is selected. Under Output, ensure that Minimal Output is selected.
  4. Under Extra Registry section, select Use SafeList . Under Extra Registry section, select Use SafeList.
  5. Click on Run Scan at the top left hand corner. Click on Run Scan at the top left hand corner.
  6. When done, two Notepad files will open. Please post the contents of these 2 Notepad files in your next reply. One log per reply please. When done, two Notepad files will open. Please post the contents of these 2 Notepad files in your next reply.
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  #3  
Old 25-07-2009
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Join Date: Dec 2007
Posts: 362
Re: Faulting application hpqsrmon.exe, version 10.0.0.202

Download to your Desktop FixPolicies.exe , a self-extracting ZIP archive from here.

* Double-click FixPolicies.exe .
* Click the Install button on the bottom toolbar of the box that will open.
* The program will create a new Folder called FixPolicies .
* Double-click to Open the new Folder, and then double-click the file within: Fix_Policies.cmd .
* A black box should briefly appear and then close. This will enable your Control Panel and stop the Administrative warnings, at least until the malware infection resets the registry policy keys again. You can run this as many times as you like. A permanent fix requires removing the infection.
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  #4  
Old 25-07-2009
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Join Date: Dec 2007
Posts: 845
Re: Faulting application hpqsrmon.exe, version 10.0.0.202

Hpqsrmon.exe is a HpqSRmon belonging to HpqSRmon Application from Hewlett-Packard.
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