Am using Norton AntiVirus from the very first almost when i purchased my new computer and am very satisfied with its performance but just now it has expired. so instead of purchasing new license I upgrade my anti-virus to the 2008 version and I have also remove the old version with Windows (XP Professional) Add/Remove programs. I have installed and it has been successful till middle but it suddenly gives the message "Error: A necessary file could not be loaded (1002,1) after installing a Norton 2008 program." I followed the instruction to download and run SymFix_1002-1.exe then restarted my computer. what would be the problem,please help.
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